McDonald's

3.4
378 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
318 FM 1488, Conroe, TX
77384, United States

Hours

Reviews

3.4
378 reviews
5 stars
176
4 stars
40
3 stars
30
2 stars
17
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly during late-night shifts, leading to a negative customer experience.

Staff Recognition

Several customers praised specific employees, especially Ms. Mikki, for their exceptional service and positive attitudes, contrasting with the overall negative feedback about staff.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and long wait times, indicating a lack of attention to detail in order fulfillment.

Cleanliness

Some reviews noted that the restaurant was clean and well-maintained, contributing positively to the dining experience.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about stale fries and incorrect orders.
  • SD
    Samuel Diaz
    Jan 3, 2026
    1.0
    No pusieron los panqueques mal servicio. Yo según iba a comer tranquilo y no me pusieron los panqueques
  • NG
    Nicole Garcia
    Dec 30, 2025
    1.0
    Employee on speaker in drive thru was very rude and sighing very loudly on the speaker when having trouble looking for my order. He did not want to assist and was very obvious about it. When he finally found my order he didn't direct me to the window i had to ask if it was ok. Once i got to the pickup window a different employee was handing me my order. The employee with the headset on walked behind him glaring at me and gave me a dirty look. Trying to intimidate me. He was a heavier cross-eyed white man and i am a five foot twenty five year old woman, he had no business trying to intimidate me no matter my demographic. I also had my children in the car who i felt he put in danger by trying to intimidate me. When i asked the employee at the window for the rude employees name, he understandably hesitated to give it to me probably because he was standing nearby. He said it was Keith but could be a different name.
  • DH
    dylan huerta
    Dec 14, 2025
    5.0
    Ashton was super funny at the window and made my night!!
  • GG
    Guero Güero
    Dec 14, 2025
    1.0
    Para que tienen personal disque trabajando si te cancelan la orden y te disen en ventana tu orden la cancelaste si no quieren trabajar que busquen otro lugar luego ellos se quejan de que uno es rasista pero no es así si pudiera ponerle 0 estrellas lo aria pésimo servicio de noche esto me pasa por segunda ves alas 3:30 am y 4:00 am deberían cambiar el personal estoy seguro que venden den bastante pero con este tipo de personal ni ganas dan de volver
  • JP
    Jessica P
    Nov 28, 2025
    1.0
    Very unprofessional service! As a former Mcdonalds employee I was disappointed and I wish the owner knew how much money this would cost them. We waited at the speaker to an employee giggling and saying hold on. Then after each item we ordered she said okay pull up.....I had several people left to order for. She did this after EVERY SINGLE ITEM. she was very rude and I really wanted to just drive away. Will not be back!

Frequently Asked Questions About McDonald's

What are the drive-thru hours at McDonald's in Conroe, TX?

The drive-thru is open 24 hours every day of the week.

Can I order McDonald's food online for delivery?

Yes, you can order online for delivery 24/7 via McDonald's delivery website or app.