McDonald's

3.7
2202 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
801 W Loop 336, Conroe, TX
77301, United States

Hours

Reviews

3.7
2,202 reviews
5 stars
919
4 stars
464
3 stars
349
2 stars
163
1 star
307

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, particularly during drive-thru and in-store experiences.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Several customers expressed dissatisfaction with food quality, mentioning cold or stale items, and concerns about cleanliness.

Staff Friendliness

While some customers praised individual staff members for their friendliness, many noted a general lack of warmth and professionalism among employees.

Management Issues

Feedback indicated problems with management, including unhelpful or rude managers and a lack of accountability for service failures.
  • VV
    Victoria Vogel
    2 days ago
    1.0
    Very rude people. Food unsatisfactory. The hamburgers are just smashed together. Tha Fry's are over cooked. Not happy with the service at this place also asked for cheese burger no cheese also asked for a home style burger with cheese no cheese. Every time we go to this location is poor service and they never get there order right. I'm am very sad to say I will never go here again and will let my friends and family not to either. Management need to get aware of this. Worst McDonald's ever!
  • AS
    Alexis Sterling
    6 days ago
    1.0
    How are you gonna be a 24hr business and turn away orders cause you “have to get ready for breakfast”
  • CC
    Curtis Cavaliers
    Nov 10, 2025
    1.0
    Just went through the drive through for a Mc Flurry and it was basically The consistency of soup!!!! Why would you even serve that to me? Called to let a manager know and of course no one is picking up. Ridiculous!
  • JV
    Josh V
    Oct 28, 2025
    1.0
    Worst drive thru experience of my life. It's like when you show up at a restaurant and wait an hour after being seated for your server to show up and they never do. Then you leave because the family of nine that sat down five seconds ago was ordering their desert in like five minutes. Never coming back here again...
  • CJ
    cathy jackson
    Oct 27, 2025
    1.0
    The manager was extremely rude. I Tried to pick up my order and he was not letting me have my order because I couldn't find my order number so I gave him the name and he said he had to have the number and was going to report me for trying to pick up my own order

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Conroe, TX?

McDonald's in Conroe, TX is open 24 hours a day, 7 days a week, from 00:00 to 23:59 every day.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's location at 801 W Loop 336 offers drive-thru service 24/7.