Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unhelpful staff, with several mentioning poor management and lack of empathy.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with customers expressing frustration over repeated mistakes.
Cleanliness
Concerns raised about cleanliness, including dirty tables and food preparation areas, with some customers reporting hair found in food.
Food Quality
Mixed reviews on food quality, with some customers noting that the food was cold or unsatisfactory, while others enjoyed their meals.
Wait Times
Long wait times reported consistently, both in drive-thru and in-store, with many customers expressing dissatisfaction with service speed.
MC
Marcus Clark
1 day ago
1.0
Slow and no customer service
SS
sirnladyhightower
Feb 23, 2026
4.0
No tartar sauce on the filet. Need to train them better
CC
Codey
Feb 11, 2026
5.0
They gave me a 6-piece nugget right whenever I got out of jail when I didn't have any money so props to McDonald's
JH
Josie Hazell
Feb 10, 2026
1.0
Rushing me! Idk how many times the woman told me "your total at the window" before I was even done ordering. Then they gave me to 2ranches for a 10pice with a large fry, I get that. I asked for 2 more, I have 2 kids who want as much ranch as they can get. She said it's .35 each, I said ok here ill pay. She got mad said ill just give you one. I told her NO ill pay but I need 2 more. She gave me 2 and slammed the window in my face...
RR
Rochelle Rochelle
Feb 3, 2026
1.0
Since yall deleted my review I'm going to post and keep posting everyday. My points were stolen by the manager of this restaurant. I ordered food and gave my code and I didnt get the food or my points back. The people that work here are so rude and nasty to customers that are not Hispanic. I will never eat here again and will tell others about the horrible service thats given.