McDonald's

3.7
2352 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8001 Hwy 242, Conroe, TX
77385, United States

Hours

Reviews

3.7
2,352 reviews
5 stars
975
4 stars
499
3 stars
344
2 stars
161
1 star
373

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rude and unprofessional behavior.

Food Quality

Numerous reviews indicated issues with food quality, including cold, stale, or incorrect orders.

Cleanliness

Some customers noted that the restaurant was clean, while others reported unsanitary conditions, particularly in the bathrooms.

Wait Times

Many customers expressed frustration with long wait times in both the drive-thru and inside the restaurant.

Operational Issues

Several reviews highlighted problems with order accuracy and the restaurant's hours of operation, including claims of being cash-only during late hours.
  • CA
    Carlos Alberto
    Nov 9, 2025
    1.0
    Super lento el servicio.. que horrible
  • ZA
    Zuri Arteaga
    Nov 6, 2025
    1.0
    I went to get a Big Mac combo. When I was checking the accuracy of the order I noticed the fries were half full. I asked for the fries to get filled and I was refused, saying "they're all the same". The manager showed me another medium fries and the one she had in her hand was more full than the one I got. It is a complete fraudulent activity when I paid full price for a product when I don't even get what I said for.
  • VJ
    Vince J
    Oct 20, 2025
    5.0
    ​Mocha Frappé Perfection! The McDonald's drive thru was quick, and my mocha frappe was absolutely delicious. It was perfectly blended, rich, and gave me the best afternoon boost. Five stars!
  • ER
    Elijah Rico
    Oct 13, 2025
    5.0
    I came in early morning with my friend, we received our food in a timely manner. Nashaya took care of us the whole time checking on us multiple times. Making sure we had all the condiments we needed. There was an issue with my burger since I ordered it on the kiosk, which she and management helped me with very quickly. Overall great experience, thank you Nashaya (sorry if spelt wrong)
  • BC
    Bryan Counts
    Oct 12, 2025
    2.0
    I accidentally called this McDonald's and chewed the manager out which I get was my fault and I tried to call back to apologize because of course Google just sent me to the closest one on Tx-242 and an employee answered and when I asked for the Manager to say I was sorry he insisted I talk to him so I hung up. When I tried to call back my number has been blocked from this location. I'm not sure if that's just procedure for them but I was trying to undo my wrong. Both McDonald's on Tx-242 are unprofessional.I do apologize to the female night manager because it wasn't your store I meant to call. Regardless an employee blocking my number is a little ridiculous.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Conroe, TX?

McDonald's in Conroe is open 24 hours every day of the week, from 00:00 to 23:59.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery services every day from 04:00 to 03:59 via their online ordering platform.