Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude or unprofessional behavior from staff, with several instances of poor communication and lack of assistance.
Food Quality
There were numerous complaints about food being cold, old, or not prepared as ordered, with some customers expressing dissatisfaction with the freshness of the items.
Cleanliness
While some reviews praised the cleanliness of the location, others highlighted issues with dirty bathrooms and unkempt dining areas.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, leading to frustration and disappointment.
Service Speed
Customers had mixed experiences regarding service speed, with some noting quick service while others reported long wait times.
MC
Mister Carlos
today
3.0
I came in kind of late through the drive thru. The fries were almost burned but the nuggets were fine but not fresh. Maybe I caught them on an off night.
NI
Nexus of ice
Feb 25, 2026
2.0
A very sterile environment. Clearly built for takeout but not welcoming to customers who wish to eat at the actual restaurant. Incredibly bland and it looks like everything was purchased from Ikea.
DH
Dee H
Feb 21, 2026
5.0
I guess they took heed to the negative reviews, because I have not experienced anything negative & said I have to leave a review!!
I’ve been coming here lately
My food has been hot and ready in matter of minutes and my drinks have been good! From the coffee to the juice to the soda & I rarely drink soda. The soda/juice machine has been changed appropriately, because it’s been tasting amazing
The employees have been polite as well!!!
Love the change, pleaseeeeeee don’t slip up!!!!!
IG
Ing. Jose Hector Gomez
Feb 20, 2026
1.0
I ordered a Filet-fish meal with large fries and drink. The order was right, but the large Fries were HALF EMPTY!
I expected more integrity from this chain.
TH
Travis H
Feb 15, 2026
2.0
Sometimes really long wait times for Mobile orders. Sometimes messes up very basic, single item orders. Often cash only at night.