McDonald's

3.4
436 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10270 Highway 242, Conroe, TX
77385, United States

Hours

Reviews

3.4
436 reviews
5 stars
179
4 stars
75
3 stars
28
2 stars
28
1 star
126

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and issues with order accuracy.

Food Quality

Several customers expressed dissatisfaction with food quality, mentioning items being cold, poorly prepared, or missing from orders.

Cleanliness

Some reviews praised the cleanliness of the location, noting well-maintained facilities and a pleasant dining environment.

Management Issues

Feedback indicated problems with management, including unprofessional behavior and lack of effective resolution to customer complaints.
  • YA
    Yvette Aldama
    Dec 19, 2025
    2.0
    I hate that they took out the drink machines, having to get a refill is so tedious, to even get any of the workers attention takes forever 🙄
  • JW
    James Walden
    Dec 17, 2025
    1.0
    Drive thru doesn't mean park! Yall supposed to be convenient but having to order and park then go in to get my order. Easier to stay at home and go to a better fast food place. The sad part a business tries to justify the employees actions instead of correcting the situation.
  • UA
    Undrae Abram
    Dec 16, 2025
    1.0
    Just picked up chicken nuggets and they taste like rubber. Asked for a strawberry banana smoothie and they filled it up half way and tried to give it to me. When I asked for more, they overfilled to the point that it was running out of the cup…..
  • CC
    Crystal_ang2968
    Dec 16, 2025
    1.0
    If I could rate this location 0 stars I would. I go to this location because it's on my daily commute, and they have messed up my order 90% of the time. I have been argued with (most recent example telling me I went to the wrong location when it's literally showing the right location on my ticket), the management has been rude to me, and they have mixed up my order with someone else's on multiple occasions. It's sad, the food is never fresh and I'm starting to think the only nice person who works there that I have met is the red headed kid that bring ppls food out to them. He's super sweet, he deserves to work at a nicer location.
  • SB
    Sean Bracewell
    Dec 15, 2025
    5.0
    No fault to the staff, my issue was with the app. However, the manager tonight, Tyler, went above and beyond. I appreciate his efforts to solve the app issue for me and issue a refund for the double order.

Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to midnight.

What are the drive-thru hours at this McDonald's?

The drive-thru is open Monday through Thursday and Sunday from 4:00 AM to 11:00 PM, and on Friday and Saturday from 4:00 AM to midnight.