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McDonald's

3.3
(448 reviews)

Business Details

10270 Highway 242, Conroe, TX
77385, United States
(936) 267-4916
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10270 Highway 242, Conroe, TX
77385, United States

Hours

Reviews

3.3
448 reviews
5 stars
184
4 stars
75
3 stars
30
2 stars
30
1 star
129

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported issues like cold or poorly prepared food.

Cleanliness

Some reviews praised the cleanliness of the location, while others noted inconsistent experiences.

Management Issues

Several customers expressed dissatisfaction with management, citing rude behavior and lack of support in resolving issues.
  • JH
    Joanie Huertas
    1 day ago
    2.0
    I can only speak for the weekday morning staff at this location, but there definitely seems to be a need for better training on how to make a proper iced coffee. I usually only stop here when I don’t have time to take my usual route past my preferred location on the way to work. I honestly dread when that happens, but a $1 iced coffee is a great deal, so I keep giving this spot a chance since I pass it every day. Unfortunately, out of the handful of times I’ve visited, I’ve only received one iced coffee that was actually drinkable 😔
  • MA
    Muhammad Adnan
    3 days ago
    1.0
    Staff behavior is unacceptable when their manager isn't around to oversee.
  • LV
    Logan (VKS)
    5 days ago
    5.0
    Fast service, friendly staff, and the food was fresh and hot. Everything was prepared correctly, and the restaurant was clean. Great experience overall.
  • DG
    David Goff
    Feb 25, 2026
    1.0
    I had ordered a Dr pepper with my meal and the girl at the window got an attitude with me because she said it said sprite… I didn’t change my mind… I then ended up with sweet and sour for my nuggets when I asked for bbq… stuff like this happens but it felt intentional… fries were cold and I poured the drink out because I honestly didn’t trust it… hate to say all this but when I call up there (which I never do, truly) I was told to hang on and just heard background noise… hung up and will probably go back at some point but will try not to for a while lol
  • LH
    Lindsey Hews
    Feb 24, 2026
    1.0
    Worst mobile ordering service EVER! Multiple times nobody brings the food you will wait for 10 minutes before you have to call to tell them! Wow!

Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to midnight.

What are the drive-thru hours at this McDonald's?

The drive-thru is open Monday through Thursday and Sunday from 4:00 AM to 11:00 PM, and on Friday and Saturday from 4:00 AM to midnight.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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