McDonald's

3.4
422 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10270 Highway 242, Conroe, TX
77385, United States

Hours

Reviews

3.4
422 reviews
5 stars
176
4 stars
75
3 stars
27
2 stars
27
1 star
117

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and rude staff, particularly during busy hours.

Food Quality

While some customers enjoyed the food, there were complaints about missing items, incorrect orders, and food not being fresh.

Cleanliness

Several reviews praised the cleanliness of the location, noting well-maintained dining areas and restrooms.

Customer Service

Mixed feedback on customer service; some employees were noted for being friendly and helpful, while others were described as rude and unprofessional.

Management Concerns

Customers expressed dissatisfaction with management, citing poor handling of issues and lack of support for staff.
  • DD
    divewmn
    Nov 7, 2025
    4.0
    Double cheeseburger, small fries, mini Oreo cookie ice cream. All very good for a quick Friday on the go food run.
  • CM
    Chris Moore
    Nov 2, 2025
    1.0
    Trying to get anyone's attention at the front counter was almost impossible.
  • MC
    Max Casey
    Oct 28, 2025
    5.0
    Give Geovanny a raise Standup guy
  • BC
    Bryan Counts
    Oct 12, 2025
    1.0
    These people had me pay for someone else's order and then when I get to the window the employee asked me the order and that was the wrong order. He did apologize, but after he shut the window him and two other employees are peeking and giggling at me as if any of it was my fault. So I left in the middle of the line. I blessed someone with their order but left without mine. Both stores on Tx-242 Conroe Tx are unprofessional and I don't recommend.
  • EM
    Estuardo Morales
    Sep 25, 2025
    5.0
    This is one of the best mcds I ever being in management it's great great food taste good fresh ready to eat it's fast

Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to midnight.

What are the drive-thru hours at this McDonald's?

The drive-thru is open Monday through Thursday and Sunday from 4:00 AM to 11:00 PM, and on Friday and Saturday from 4:00 AM to midnight.