H-E-B

4.4
4240 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 2108 North Frazier in Conroe, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
2108 North Frazier, Conroe, TX
77301, United States

Hours

Reviews

4.4
4,240 reviews
5 stars
2,823
4 stars
834
3 stars
300
2 stars
90
1 star
193

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising individual employees while others report rudeness and poor management.

Cleanliness

Significant concerns about store cleanliness, particularly in the produce section and bathrooms, with reports of unsanitary conditions.

Product Quality

Inconsistent quality of products, especially produce, with some customers reporting fresh items while others received spoiled goods.

Curbside Experience

Curbside service received mixed feedback, with some praising efficiency while others experienced issues with order accuracy and delays.

Store Atmosphere

General dissatisfaction with store organization and layout, leading to a frustrating shopping experience for some customers.
  • SL
    Stephen Lawrence
    Jan 4, 2026
    4.0
    Great store. Read all labels before buying HEB brands
  • CR
    Cheyenne Reina
    Dec 29, 2025
    5.0
    On Sunday December 28th 2025, I had went to HEB and at the end of my trip I found myself having complications after donating plasma, the managers were very quick to notice that there was something wrong and one was even hand feeding me to help me get my sugar back up and giving me water by hand as well. I have never experienced that level of care from anybody at a grocery store ever, and I feel incredibly grateful that they were there to help.
  • CC
    Carolyn Crowson
    Dec 23, 2025
    5.0
    Great senior dance .
  • CG
    Carlos Gonzalez
    Dec 15, 2025
    1.0
    If I could leave a 0 Star I would, I walked in at about 10:58 they close at 11 (google shows they close at 12pm) so I was gonna grab 4 items and leave quick. I’m barely getting my first item and this lady rudely comes over to me and tells me we are closed you need to leave. I ask if I could grab milk real quick because that’s what I needed and “No” I’ve been going to this H-E-B my whole life… crazy. It’s Christmas month she couldn’t do me this solid what joke.
  • JG
    Jazzy Graves
    Nov 27, 2025
    1.0
    Shopped here 01/01/2025 was in self checkout I purchased 10 items ,the second thing I scanned was some crossaint donuts for $5.95 after tending my total Gina the associate walks up and ask me was I foing to pay for the donuts…I was so embarrassed because everyone was staring at me ..I continued to ask for a Manager and she rolled her eyes at me and told me to talk to a different associate who was not a manager .This is embarrassing and disrespectful to a paying customer!I will be going up higher in the hierarchy with this complaint!

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.