Dunkin'

3.7
220 reviews
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Business Details

5201 FM 1488 Rd, Conroe, TX
77384, United States
(281) 789-4833
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Conroe, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5201 FM 1488 Rd, Conroe, TX
77384, United States

Hours

Reviews

3.7
220 reviews
5 stars
112
4 stars
34
3 stars
14
2 stars
16
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rudeness and lack of communication from staff.

Order Accuracy

Frequent complaints about incorrect orders and inconsistencies in drink preparation.

Cleanliness

Several reviews mentioned unsanitary conditions and a lack of cleanliness in the store.

Speed of Service

Customers expressed frustration with long wait times, especially in the drive-thru.

Product Quality

Mixed feedback on food and drink quality, with some items described as stale or poorly made.
  • MM
    Maricus
    Dec 18, 2025
    1.0
    Zero stars ‼️I waited in line 10 minutes in the drive-through for a hot tea only to get to the window and the older woman tells me that they don’t have tea. Then she began to speak Spanish to her coworkers and complain about me when I told her I was also Spanish understood everything she said and pointed to the flag in my windshield . She was shocked and slammed the window in my face, then open the window offered me a different tea that I didn’t want told me she could just give me a refund when I still needed a drink. I went back once since then she does not greet you. She is not friendly and stares at you like you’re the problem. I literally avoid this place as much as I love Dunkin I won’t go to this location and it’s the only one near my job.
  • MM
    Melika
    Nov 28, 2025
    5.0
    My first time at Dunkin drive thru and my experience was amazing at how kind and friendly the staff was. Thank you.
  • MK
    Mark Kammerdeiner
    Nov 7, 2025
    2.0
    If you are strapped for time or needing to get to work on time, don’t stop here. Been stuck behind one car waiting for my 1 little coffee several times. It’s extremely frustrating when you have the app but the car in front of you doesn’t. If they start an order from scratch no matter the size, it’s taking a minimum 5 minutes.
  • SL
    Stuttgard LLC
    Oct 8, 2025
    5.0
    My husband's favorite coffee place!
  • QR
    Qui Redd
    Sep 28, 2025
    1.0
    Cashier at drive thru window has no customer service skills. She didn’t greet me at the window. Didn’t tell me my price at the box and didn’t even tell me my price at the window. Just took my card I asked a worker passing by my price she told me hold on. When the original woman at the drive thru window returned I I asked her my price and instead of opening her mouth and telling me she just handed me my receipt. Silence is not key when you are in customer service.
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Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Conroe, TX?

Dunkin' in Conroe, TX is open daily from 6:00 AM to 6:00 PM, with delivery available Monday from 6:30 AM to 1:30 PM and Tuesday through Sunday from 6:30 AM to 5:30 PM.

What special holiday drinks are available at Dunkin'?

Dunkin' is offering the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and a new Berry Sangria Refresher this holiday season.