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Brand Certified

Chipotle Mexican Grill

3.6
(1150 reviews)

Business Details

1301 W Davis St, Conroe, TX
77304, United States
(936) 756-8555

About

Fast Food RestaurantMexican Restaurant
Chipotle Conroe TX is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1301 W Davis St, Conroe, TX
77304, United States

Hours

Reviews

3.6
1,150 reviews
5 stars
522
4 stars
221
3 stars
101
2 stars
64
1 star
242

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and confrontational attitudes.

Food Quality

Several reviews mentioned issues with food freshness, including stale ingredients and small portion sizes, leading to dissatisfaction.

Cleanliness

The restaurant was often described as dirty, with complaints about unclean tables, overflowing trash, and unsanitary conditions in the kitchen.

Order Accuracy

Many customers experienced problems with incorrect orders, missing items, and inadequate responses from staff when issues arose.
  • AG
    Alex Gosselain
    Feb 21, 2026
    1.0
    Dirty restrooms, long line, mean service. Food was pretty standard of what you would expect at any chipotle.
  • NS
    Nicole Santoro
    Feb 21, 2026
    1.0
    I ordered pickup. Was not busy. My bowl was 1/2 empty. 2 bites of meat missing things I requested. (Do you see any corn or hot red sauce?) I hate leaving a bad review but this?! Not worth $12. I’m actually really mad it’s so far away, almost worth the drive back tbh…
  • CA
    Cody Allison
    Feb 15, 2026
    1.0
    Probably the worst chipotle in the Houston area. Came in with my wife and tried to order a kids meal for my daughter, but she has diagnosed celiac disease so requested no tortillas with her to go kids meal. The staff then proceeded to try and up-charge me separately for each ingredient in the kids meal as alacarte items (protein, rice, shredded cheese, etc all separately charged) amounting to almost $20 in separate ingredients for this single KIDS meal. I tried to point out that I was just ordering a kids meal to the staff and they were all extremely rude and confrontational telling me that if I didn’t get the tortillas with the meal then they were going to have to charge me extra. And then they all began just speaking in Spanish, pointing at us and laughing and refusing to answer any of my questions until I had to demand that they just give me the tortillas. Makes zero sense to give me more food and charge me less money. The original male employee that I was dealing with just stormed off to the back in anger after I made my point about the kids meal. I took the mandatory tortillas and ended up throwing them in the trash on the way out of the door. I’ve never had such an awful experience and I come into this store on a regular basis. On top of that the store was absolutely disgusting. Food was spilled over the entire food area. The staff never swapped gloves between customers and the tables and floors in the restaurant were all very dirty and covered in food. I was blown away by how downhill this location has gotten, and I will seriously consider, never coming back here ever again. Just a terrible terrible experience.
  • AB
    Arciel Barrera
    Feb 6, 2026
    1.0
    Man let me tell yah. This staff tired their best. I asked for pinto beans and got black I asked for lettuce and got a plain bowl asked for a burrito with steak and got a veggie burrito who be running this establishment? Get the staff in order
  • SL
    Stacie Linebaugh
    Feb 4, 2026
    1.0
    Absolutely Horrible! First and last time ever coming to a chipotle. We walk in and it looks like they are under construction and the music was so loud you couldn't hear the person next to you. Walked up to the counter and was pressured to order before looking at the menu, we got steak with the propose of getting the red chimichurri sauce which we rudley found out they were out of, the whole ordering process was so rushed I didn't even know what made it into my bowl. Got to the check out and at this point I was over the rudeness and lack of communication (almost none spoke decent English) paid and sat down. My husband ate his food but I just couldn't, ending up throwing away whole bowl, the steak was so fatty and chewy I couldn't eat it. Your better off spending your $30 at McDonald's at this point. You would get better quality food.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Conroe TX serve?

Chipotle Mexican Grill in Conroe TX serves customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced real ingredients.

What are the opening hours for Chipotle Mexican Grill at 1301 W Davis St, Conroe TX?

The restaurant is open every day from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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Certified March 01, 2026Yext Knowledge Graph
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