Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Conroe TX is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
1,138 reviews
5 stars
519
4 stars
222
3 stars
101
2 stars
64
1 star
232
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially for online orders, leading to long wait times.
Food Quality
Many reviews highlighted issues with food quality, including stale ingredients, small portions, and unsanitary conditions.
Customer Service
Numerous complaints were made about rude and unhelpful staff, with some customers feeling disrespected during their interactions.
Cleanliness
The restaurant was often described as dirty, with overflowing trash and unclean tables, contributing to a negative dining experience.
- RRR3sonate2 days ago5.0Great food. Friendly service. They're located in a busy area, so there's usually a line, but that doesn't seem to slow them down.
- ACAshley CastilloJan 5, 20261.0Placed an online order at 11:39am and was charged $12.34. I sent my coworker to pick it up, but the staff said they “couldn’t find the order” and claimed it didn’t exist in their system. Even after showing the receipt and payment confirmation, they refused to make the food or offer a solution. Being charged for an order and denied service is unacceptable. Very unprofessional handling of the situation.
- RMRachel MeyersDec 30, 20251.0So first off I'd like to say while it was my fault for putting a mobile order at the wrong location (out of state at that), the customer service to help me figure everything out was awful. The girl doing mobile orders didn't know much English. She said her manager wasn't there today and she didn't know how to cancel it. She tried asking her coworkers who brushed her off and refused to help her. She kept saying como se dice (how do I say to them) and one said I'm working and turned back around. Took me 15 min to figure out what happened. Then I finally call support and apparently you have to (no refunds allowed) place a new order and then move the funds to that one. However, after the terrible attitudes and inability to speak English I did not want to order. In fact with the whole process chipotle told me and no refunds I won't be back. It was my first ever mobile order and it will be my last order ever from there. I guess God blessed them with an extra $13 (not sure how the company benefits but oh well). Attached are photos of the two ladies who wouldn't help and the lady working the mobile orders who didn't know English.
- GWGreg WickhamDec 27, 20255.0In and out like lightning. Got my online order right. Food tasted as great as it always does. When you order online all of these things make a huge difference so thanks for getting everything done right
- JVJenice ValenciaDec 16, 20251.0Yall need to get it together. The employees are beyond slow. You have a young kid serving the salsa, sour cream, cheese and he is the slowest person ever. Took him 10 times to read a ticket to get 2 bowls ready. I mean really? This was when their wasnt a long line but by the end of it after 20 minutes it was out the door. No speed, no momentum and these kids all speaking in Spanish like its okay. I speak Spanish and talking crap isn't okay when someone looking at you like really? This literally reminded me of Zootopia and the sloth scene. I mean.. come on. Then to be unable to wrap a burrito. Train the people better. Won't be back.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Conroe TX serve?
Chipotle Mexican Grill in Conroe TX serves customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced real ingredients.
What are the opening hours for Chipotle Mexican Grill at 1301 W Davis St, Conroe TX?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Conroe TX offer pickup and delivery services?
Yes, Chipotle Conroe TX offers both in-store pickup and delivery services.
How can I order Chipotle online or on my mobile device?
You can order online at https://order.chipotle.com/ or through the Chipotle app available on the App Store.
Where is Chipotle Mexican Grill located in Conroe TX?
Chipotle is located at 1301 W Davis St, Conroe, TX 77304, next to Target in Montgomery.
How can I contact Chipotle Mexican Grill in Conroe TX for inquiries?
You can contact them by phone at +1 936-756-8555 or email tx.1469.conroe@chipotle.com.
Does Chipotle Conroe TX accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering and catering delivery services.
What nearby restaurants can I visit before or after dining at Chipotle Conroe TX?
Nearby restaurants include Bennigan's, Vero Italian Kitchen known for Italian cuisine and pizza, Chick-fil-A for fast food chicken, and Panera Bread for coffee and bakery items.
Are there nearby places where I can shop or get other services around Chipotle in Conroe?
Yes, nearby are Post Oak Bank for banking, Leslie's Pool Supplies for pool needs, Sears as a hardware store, and Payless ShoeSource for footwear shopping.
What nearby amenities can help me find Chipotle or add to my visit experience?
Nearby you will find Starbucks for coffee, Town Center Shopping Center with GameStop for shopping entertainment, and Timewise Touch Free Car Wash for vehicle care, enhancing your visit.