Food Quality
Many customers reported issues with cold, old, or poorly prepared food, leading to dissatisfaction.
Service Speed
Numerous reviews highlighted slow service, with long wait times for orders, even when the restaurant was not busy.
Order Accuracy
A significant number of customers experienced incorrect orders, missing items, or poorly executed modifications.
Staff Attitude
While some reviews praised friendly staff, many others reported rude or unhelpful service from employees.
Mobile App Issues
Customers frequently mentioned problems with the mobile app, including order inaccuracies and difficulties in placing orders.