Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service and rude staff, particularly during night shifts.
Food Freshness
Many reviews indicated issues with food freshness, including cold and improperly prepared items.
Customer Experience
While some customers praised friendly staff and positive experiences, others highlighted significant dissatisfaction with order accuracy and management responsiveness.
Cleanliness Issues
Several reviews mentioned unsanitary conditions in the dining area and play area, impacting the overall dining experience.
Inconsistent Availability
Customers expressed frustration over unavailable menu items, such as ice cream and specific drinks.
JW
Jackson White
3 days ago
5.0
The food is usually served hot and fresh and the service is good. I like going to dine inside it tends to be clean and peaceful. Also staff is great they do a good job.
LW
Lashunikka Whetstone
Dec 6, 2025
1.0
I asked for my food fresh and the back lady in drive thru told me the food was fresh they just started lunch and for my food it was not fresh the burger patty looked like it was a day old and my daughter a kids meal and it was 6 fries in it like come on and when I’m go they always have a attitude like if you do t your job please find a new one cause if we want fresh food give it to use
WM
Willie Martin
Nov 26, 2025
1.0
Drive thru is slow
AS
Ashley Succuro
Nov 24, 2025
5.0
I want to give a shout to to McDonald’s staff. They were amazing today!
Special shout out to Z!
She was making sure everyone got their orders and was super friendly going above and beyond for the customers!