McDonald's

3.3
2143 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2421 Hwy 71 S, Columbus, TX
78934, United States

Hours

Reviews

3.3
2,143 reviews
5 stars
737
4 stars
407
3 stars
334
2 stars
193
1 star
472

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Service Quality

Service was frequently described as slow, rude, and lacking attention to customer needs.

Cleanliness

While some reviews praised the cleanliness of the restaurant, others noted dirty tables and unsanitary conditions.

Food Quality

Food quality was inconsistent, with some customers enjoying their meals while others complained about cold or poorly prepared food.

Staff Attitude

Several reviews highlighted negative interactions with staff, describing them as rude or unhelpful.
  • TP
    TRINH PHAM
    Nov 17, 2025
    1.0
    Never come back here again
  • RS
    Rebecca Slawik
    Nov 16, 2025
    5.0
    HOT fries. Yum!!
  • DB
    David Berwanger
    Oct 9, 2025
    3.0
    Have had my order made wrong several times here. If you have special requests I would suggest going inside and ordering from the counter and then checking your order before you leave.
  • MG
    M Garza
    Oct 4, 2025
    1.0
    Worst service ever. Check your order!!! Plastic ware, straws, butter, sugar, cream, unavailable napkins keft out. Took 10 mins to get condiments. Had to get toilet paper for napkins. Some people left after 15 mins of not taking order. Items on the screen order are very confusing. Big breakfast items way down on list come after desserts and beverages. (Please put item up near other breakfasts.)Asked to sub english muffin for biscuit after order was placed, I was told nope, cant do.
  • RM
    Rico Moreno
    Aug 26, 2025
    5.0
    Diana and Pedro were attentive and in tune with serving me tonight. They went above and beyond when it comes to customer service. Thank you 🙏🏻 and appreciate everything. Keep leading by example

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's drive-thru at 2421 Hwy 71 S, Columbus, TX?

The McDonald's drive-thru is open daily from 5:00 AM to midnight.

When does the McDonald's delivery service operate?

Delivery is available every day from 6:00 AM to 10:30 PM.