McDonald's

3.6
536 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5609 Colleyville Blvd, Colleyville, TX
76034, United States

Hours

Reviews

3.6
536 reviews
5 stars
218
4 stars
113
3 stars
76
2 stars
34
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly in the drive-thru and management.

Food Quality

There were numerous complaints about cold, stale, or improperly prepared food, with some customers experiencing food safety issues.

Cleanliness

Several reviews highlighted unsanitary conditions in the dining area and restrooms, indicating a need for better maintenance.

Speed of Service

While some customers praised the quick service, others experienced long wait times and incorrect orders, particularly in the drive-thru.

Positive Experiences

Despite the negative feedback, some customers expressed satisfaction with friendly staff and fresh food during their visits.
  • WH
    Wyatt Harris
    Oct 16, 2025
    5.0
    Always great.
  • TE
    Taylor Evans
    Oct 15, 2025
    5.0
    To whoever gave me the creamy chili sauce when I said "surprise me", bless you. Bless your beautiful soul. This sauce is so fire, it's absolutely the new go to. You're an angel without wings
  • EC
    Elizabeth Corzo
    Oct 1, 2025
    5.0
    The breakfast and lunch staff are wonderful! They are all super friendly and my food is always fresh during peak times. The night guy had the drive thru shut down at 8pm a couple months back but I won't remove any stars for a one off experience.
  • JR
    J R
    Sep 7, 2025
    1.0
    I went there and bought something with my reward points and when I got there my McDonald's app I guess had a glitch and never gave me a code but did charge me for the food. However I was explaining this to the supervisor or manager there and she was very rude and told me that was not her problem that, that was a problem with my app and that she didn't have an order in the system at all. This was at 3:03pm on a weekday after work. She was dressed all in black. Had no name plate and was a short and skinny lady. Very rude and so unprofessional the way she spoke to me. Never even offered to help me get in contact with McDonald's support so they can help me get a refund back. I really don't care if I lost my reward points and the filet o fish because of the glitch but the rudeness and how she treated me was unacceptable and uncalled for. After all I winded up having to buy my filet o fish combo and dining in. After I left I was able to contact customer service through the McDonald's app and they refunded my money for the fries and soda and added a the free filet o fish to my McDonald's app that I had lost because of the glitch. This lady is not trained on how to resolve problems at her job. All she knows how to say is: that's not my problem. When it really is when a customer buys food there. Thanks to the customers she has a job there because without customers she would be jobless. She needs to go home. That's where she belongs. Not managing or supervising a restaurant.
  • JG
    Josh Giras
    Sep 6, 2025
    1.0
    We went through the drive-thru, and thanks to some guy acting like he owns the place, I had to park and go inside. I ended up late to an extremely important meeting. This guy managed to take the ‘fast’ out of fast food—truly impressive in the worst way."

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Colleyville, TX?

McDonald's in Colleyville, TX operates daily from 5:00 AM to 11:00 PM.

When is the drive-thru available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 11:00 PM.