Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unprofessional behavior from staff, particularly in the drive-thru and management.
Food Quality
There were numerous complaints about cold, stale, or improperly prepared food, with some customers experiencing food safety issues.
Cleanliness
Several reviews highlighted unsanitary conditions in the dining area and restrooms, indicating a need for better maintenance.
Speed of Service
While some customers praised the quick service, others experienced long wait times and incorrect orders, particularly in the drive-thru.
Positive Experiences
Despite the negative feedback, some customers expressed satisfaction with friendly staff and fresh food during their visits.
WH
Wyatt Harris
Oct 16, 2025
5.0
Always great.
TE
Taylor Evans
Oct 15, 2025
5.0
To whoever gave me the creamy chili sauce when I said "surprise me", bless you. Bless your beautiful soul. This sauce is so fire, it's absolutely the new go to. You're an angel without wings
EC
Elizabeth Corzo
Oct 1, 2025
5.0
The breakfast and lunch staff are wonderful! They are all super friendly and my food is always fresh during peak times.
The night guy had the drive thru shut down at 8pm a couple months back but I won't remove any stars for a one off experience.
JR
J R
Sep 7, 2025
1.0
I went there and bought something with my reward points and when I got there my McDonald's app I guess had a glitch and never gave me a code but did charge me for the food. However I was explaining this to the supervisor or manager there and she was very rude and told me that was not her problem that, that was a problem with my app and that she didn't have an order in the system at all. This was at 3:03pm on a weekday after work. She was dressed all in black. Had no name plate and was a short and skinny lady. Very rude and so unprofessional the way she spoke to me. Never even offered to help me get in contact with McDonald's support so they can help me get a refund back. I really don't care if I lost my reward points and the filet o fish because of the glitch but the rudeness and how she treated me was unacceptable and uncalled for. After all I winded up having to buy my filet o fish combo and dining in. After I left I was able to contact customer service through the McDonald's app and they refunded my money for the fries and soda and added a the free filet o fish to my McDonald's app that I had lost because of the glitch. This lady is not trained on how to resolve problems at her job. All she knows how to say is: that's not my problem. When it really is when a customer buys food there. Thanks to the customers she has a job there because without customers she would be jobless. She needs to go home. That's where she belongs. Not managing or supervising a restaurant.
JG
Josh Giras
Sep 6, 2025
1.0
We went through the drive-thru, and thanks to some guy acting like he owns the place, I had to park and go inside. I ended up late to an extremely important meeting. This guy managed to take the ‘fast’ out of fast food—truly impressive in the worst way."
What are the operating hours for McDonald's in Colleyville, TX?
McDonald's in Colleyville, TX operates daily from 5:00 AM to 11:00 PM.
When is the drive-thru available at this McDonald's location?
The drive-thru is open every day from 5:00 AM to 11:00 PM.
During what hours can I get delivery from McDonald's?
Delivery service is available daily from 6:00 AM to 10:30 PM.
Which ordering options are available at McDonald's Colleyville?
You can order via the McDonald's App, online delivery, or use curbside pickup and no-contact delivery services.
What payment methods does McDonald's in Colleyville accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's offers a drive-thru service.
Can I earn rewards at McDonald's Colleyville?
Yes, you can earn points for free food through MyMcDonald's Rewards.
What nearby healthcare facilities are close to McDonald's in Colleyville?
Nearby healthcare options include Azure Dental, Urgent Care for Kids, Massage Heights Colleyville, Assisted Living Locators West Dallas and Mid-Cities, and Athletico Physical Therapy.
Are there coffee shops near the McDonald's location in Colleyville?
Yes, Peet's Coffee and Boba Factory, both coffee shops, are nearby.
What other dining options can I find near McDonald's on Colleyville Blvd?
Nearby dining options include Ohana Hawaiian BBQ and Poke, Pizza Hut, McAlister's Deli, Chicago Signature food truck, and Smoothie King.