McDonald's

3.6
546 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5609 Colleyville Blvd, Colleyville, TX
76034, United States

Hours

Reviews

3.6
546 reviews
5 stars
220
4 stars
113
3 stars
76
2 stars
34
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude and unhelpful, particularly in the drive-thru and at the counter.

Food Quality

Several customers reported issues with food quality, including cold, stale, or improperly prepared items.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the dining area and restrooms, indicating a need for better cleanliness standards.

Staff Attitude

While some customers praised friendly staff, many others reported negative interactions, suggesting inconsistency in employee behavior.

Speed of Service

Some customers experienced quick service, but others faced long wait times and order inaccuracies.
  • BB
    Brett Brooks
    4 days ago
    1.0
    One of the slowest McDonald's I've ever had the displeasure to visit. I ordered a burger and fries online and went to the curbside to pick it up, it took almost 20 minutes for an employee to finally bring the food out. What's the point of ordering ahead when I have to wait in the parking lot anyway? And even when I did get the food, the fries were half full and cold and the burger looked like a blind person made it. I don't expect much from McDonald's especially when their employees can't even speak English, but this is absolutely ridiculous
  • KM
    Keith M
    Dec 29, 2025
    4.0
    It's McDonald's.... don't expect anything flashy or gourmet, but it's clean, has a play place, wifi, and quick service. Their app reader at the manned counter didn't work, but I've not had issues using it through drive thru, ordering ahead, or at the DIY kiosks.
  • KB
    keith berg
    Dec 27, 2025
    1.0
    Ordered the food thru the app and sat down at table #121. Ordered the food at 3:22pm. By 3:35 it was never brought to our table. I went up to the counter and they said oh we called the number out. I then said it says that they are supposed to bring it to the table. When I go to pick up the food, they are leaning against counters and laughing and pretty much doing everything else but their jobs. Also, not one person that can speak English fluently, broken English all throughout the restaurant.
  • VB
    Victor Bulban
    Dec 22, 2025
    1.0
    Ordered DoorDash bacon cheeseburger plus’s 6 McNuggets Order arrived no sauce for McNuggets I called and of course no answer. It Not DoorDash fault because bag was sealed. Person perparing Order did not pay attention
  • AS
    Amy Seidler
    Dec 7, 2025
    1.0
    Wish I could give a review about the service or the food but I received neither. Whoever is reading this, if anyone even bothers, on Dec 7th at 5:05pm I sat at the drive thru for five minutes politely calling out for someone to please help me. Thinking maybe they’re closed, I pulled around to the window and saw someone wearing a headset on the chair near the window on her phone. She heard me. She just didn’t care. I was also the only person in the parking lot or drive thru. It’s clear these workers don’t care. Fair enough, I’ll go somewhere else, but I don’t want to be silent about it

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Colleyville, TX?

McDonald's in Colleyville, TX operates daily from 5:00 AM to 11:00 PM.

When is the drive-thru available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 11:00 PM.