Jimmy John's

Reviews

• NW

  Natalie Williams

  Apr 16, 2026
  1.0
  So I went to Jimmy John's on Rock Prairie on Wednesday for lunch. While I was checking out I watched an employee walk behind the prep station and pick up lettuce and other items off the floor and throw it in the trash. She then turned around and grabbed bread dough from a bind to put on a baking sheet and did not wash her ungloved hands. I got the feeling this is a common practice and will not be returning to this location.
• MC

  Mercedes Castañeda

  Mar 4, 2026
  1.0
  I work for a senior living community, and today we brought our residents out for an outing followed by lunch at Jimmy John’s. Unfortunately, our experience was very disappointing. When my director went inside to speak with staff, she was spoken to rudely by the manager, who was not wearing a nametag or I would have included her name. They mentioned they had “so many orders” and seemed visibly frustrated, but that does not excuse disrespectful behavior. To make matters worse, another employee responded with an exaggerated “ohhhhhhh” in a mocking and rude tone. This type of behavior is completely unacceptable, especially when serving the public. We were planning to dine inside with our residents, and I’m honestly grateful we did not, because I can only imagine how they might have been treated. As a community that supports and advocates for seniors, respect is extremely important to us. Due to this experience, we will not be returning.
• VM

  Viridiana Martinez-Moreno

  Feb 24, 2026
  5.0
  Favorite JJ location. Every time I go it’s clean and fast.
• AK

  Alex Kosich

  Dec 20, 2025
  1.0
  More like freaky slow
• AS

  Austin Short

  Jun 17, 2025
  5.0
  I don’t typically write a ton of reviews unless it’s very deserving (good or bad). Today I was in a bind and needed to grab lunch To Go for some customers about 45 minutes away. I called at 10AM (30 minutes before they even open), explained the situation and even though they were projected to have it done at 11AM, they had it done for me at 10:30 when they opened. Their service, ability to accommodate, and attitude to help was beyond what I could have asked for! Definitely earned a repeat customer, just will make sure not to put them in a bind like this in the future!