Subway

Reviews

• DB

  Dean Beeman

  Oct 7, 2025
  5.0
  i love this!
• AC

  Ashley Churchwell

  Jul 14, 2025
  1.0
  I’m beyond frustrated with my experience at this Subway. I ordered my usual sandwich and selected "no onions" on the app because I have a severe onion allergy. Despite this, the sandwich I received was loaded with onions—making it not only inedible but potentially dangerous to my health. I called the store immediately and spoke with an employee named Lee. He was doing his best, but I could hear Sydney, the store manager, feeding him responses in the background. I calmly asked for a refund since I couldn't eat the food due to their mistake. Instead of handling the situation professionally or even apologizing, Sydney insisted I had to leave work and physically bring the sandwich back just to get a refund. So let me get this straight: you mess up my food, put my health at risk, and I’m the one who has to go out of my way to fix it? That’s not just inconvenient—it’s careless and unacceptable. I’ll be reaching out to corporate, because refusing to help a customer after a potentially harmful mistake is NOT how a manager should operate. Sydney clearly has no regard for customer safety or satisfaction, and if this is how she chooses to represent Subway, she shouldn't be managing anything—let alone a store handling food.
• AC

  Autumn Copley

  Oct 8, 2014
  2.0
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