McDonald's

3.8
1566 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
801 University Dr W, College Station, TX
77840, United States

Hours

Reviews

3.8
1,566 reviews
5 stars
640
4 stars
405
3 stars
250
2 stars
85
1 star
186

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service, with multiple instances of staff being unhelpful or dismissive.

Food Quality

Food quality was inconsistent, with complaints about old or improperly cooked items, though some customers noted fresh and hot food on occasion.

Cleanliness

The cleanliness of the restaurant varied, with some customers noting dirty tables and unsanitary conditions.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and mistakes made by staff, leading to customer frustration.

Convenience

The 24-hour service was appreciated, but there were complaints about long wait times and poor service during late hours.
  • AF
    Avatar Fanz
    3 days ago
    2.0
    Sure the food was warm but I order a 6 peice nugget and a large sprite. They gave me the bag and we told them it we had a drink and they said no but we saw the fries and told them it must the wrong order. They only shrugged and passed the bag back and gave us a drink. Afterwards I go to eat my food and there is only 5 nuggets in the box and one nugget in the bottom of the bag🤦🏾 the fries weren't hot and I asked for two sweet and sour sauces and they gave my one ranch. Not only that but it looked like some of the younger guys were playing/talking in the kitchen. overall they were nice but the food was not good🫤
  • RS
    Rafael Soto
    Dec 30, 2025
    4.0
    Food was fresh and staff provided great service. Would definitely recommend to anyone. Way better than others i have went to.
  • MW
    Megan Watson
    Dec 15, 2025
    1.0
    If i could this place zero stars if would the night department manger was being rude and calling out my name, calling Me a prick just because I was being nice and telling g him my order first before ordering at the screen and he said I don't appreciate being talked to like that and I was trying to apologize and say that I did mean no disrespect, and he still wanted to call me names in front of me and I was all like no im gonna take my money elsewhere because I don't feel safe in this astonishment.
  • DS
    David Schuessler
    Dec 8, 2025
    3.0
    Quarter pound burger patties are a little *too* pink but everything else is alright. Ice cream and nuggets are pretty good.
  • KM
    Karla Munguia
    Dec 7, 2025
    1.0
    The customer service is bad, the food is always old and the tables are always dirty.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 801 University Dr W, College Station, TX?

McDonald's is open 24/7 every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 801 University Dr W has a drive-thru open 24 hours every day.