McDonald's

3.5
1943 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2420 Texas Ave, College Station, TX
77840, United States

Hours

Reviews

3.5
1,943 reviews
5 stars
752
4 stars
380
3 stars
295
2 stars
144
1 star
372

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and poor customer service experiences, particularly during drive-thru orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Several customers expressed dissatisfaction with the food quality, mentioning cold or poorly prepared items.

Cleanliness

While some noted cleanliness, others pointed out dirty conditions in the restaurant and restrooms.

Speed of Service

Service speed varied, with some praising quick service while others complained about slow drive-thru times.
  • SD
    Shakara Darnell
    2 days ago
    1.0
    My order is never right and when I try to call for a manger they don’t answer the phone ever I will never be back
  • MD
    Michael Dickens
    Nov 10, 2025
    5.0
    A five-star experience! ⭐ The staff were incredibly friendly and my order—a Big Mac meal—was served hot and fast. The dining area was noticeably clean and welcoming. Always a reliable spot for a quick, satisfying, and affordable meal. Highly recommend this location!
  • SB
    Saige Bragg
    Nov 5, 2025
    3.0
    I frequent this location and while food gets out very quickly, which is really nice, staff is not good, even for McDonald's standards. Some of them are so sweet, but half the time the other employees either input or make the orders wrong, or they don't even say a word when I come up to the drive through window. It's incredibly terrible customer service from some of the employees and it is very unpleasant to deal with people that seem like they loathe their job. It's okay to not like your job, but taking it out on the people you're supposed to be helping shouldn't be acceptable. Even managers aren't great, there was a time I went to speak with one after our order was messed up and she didn't understand a word I was saying and tried to argue with me about my own order when they were the ones that made it wrong. Super disappointing behavior.
  • MT
    Michelle Turner
    Oct 25, 2025
    1.0
    Yesterday I went there. Got to my destination and my first bite into my burger while chewing a whole long burgundy hair was cooked into my cheese and patty 🤢 I called for a hr and only got busy signal so I call back the very next day the lady manager was very rude saying she fixes the burger and it couldn't have been hair😡 when the hair was exactly the color her hair was. I will be contacting corporate first thing Monday‼️
  • ST
    Soledad Tapia
    Oct 23, 2025
    1.0
    Went through the drive thru and they got my order wrong. When I confronted them at the window about how my burger had no bacon in it they proceeded to add bacon but no cheese so I gave it back and they just slapped a cold piece of cheese on it. Gave me the wrong smoothie. These people are horrible at their job.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2420 Texas Ave, College Station, TX?

McDonald's at 2420 Texas Ave, College Station, TX is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery, same-day delivery, and no-contact delivery services at this location.