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H-E-B

4.7
(2065 reviews)

Business Details

(979) 680-3200
https://www.heb.com

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 11675 Wellborn Road in College Station, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
11675 Wellborn Road, College Station, TX
77845, United States

Hours

Reviews

4.7
2,065 reviews
5 stars
1,656
4 stars
287
3 stars
56
2 stars
20
1 star
46

What are people saying?

AI-generated from recent customer reviews

Product Quality

Customers appreciate the high quality and variety of products, especially fresh produce and unique local items.

Customer Service

Feedback indicates inconsistency in customer service, with some employees being friendly and helpful, while others have been reported as rude or dismissive.

Store Cleanliness

The store is generally noted for being clean and well-organized, contributing to a positive shopping experience.

Checkout Experience

While many customers report quick and efficient checkout, there are complaints about the self-checkout experience and some cashiers lacking courtesy.

Stock Availability

Customers have expressed frustration with stock availability, particularly with certain items being frequently out of stock.
  • CP
    Crystal Pacheco
    2 days ago
    5.0
    Brenham HEB is great love the new look and the freshness of the veggies and fruit
  • WC
    W C
    Feb 21, 2026
    3.0
    HEB has high quality, unique, and local products, which is why I come back at least once a week. However, the employees should be trained on basic customer service. For example- greet the customer with at least a “hi” at the check out and “thank you” when handing the receipt. It has been my experience several times, that the cashiers lack basic courtesy and manners. Today Nate H was my cashier and he said nothing except “here you go” when he gave me the receipt. I said “thanks have a nice day too”
  • RH
    Renee Herrera
    Feb 17, 2026
    5.0
    Love this store
  • SD
    Samuel Dixon
    Feb 7, 2026
    5.0
    This HEB is always pretty busy and well stocked. I was especially impressed today with sampling product stations ornate displays.
  • HS
    Hadi Shahzad
    Feb 7, 2026
    1.0
    I am writing to share a disappointing experience I had at the checkout today. I went in to return glass bottles for a deposit refund. I was told the bottles couldn't be accepted because one wasn't 'washed out properly' (it had a minimal amount of residue). While I understand stores have sanitation policies, the way this was handled was incredibly unprofessional. The staff members acted dismissively while sliding the bottles back to me, making the entire interaction feel mocking and disrespectful. As a loyal H-E-B shopper, I expected to be treated with basic courtesy. Instead, I was made to feel unwelcome over a routine transaction. I hope this feedback helps ensure that other customers are treated with more dignity in the future.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.

Brand Certified Facts from H-E-B

This information is certified by H-E-B and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Official website
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