Customers reported inconsistent food quality, with some items being served cold or incorrect, while others praised the freshness and taste.
Customer Service
Mixed reviews on customer service; some employees received high praise for their friendliness, while others were described as rude and unhelpful.
Cleanliness
The establishment was noted for being clean by several customers, although some mentioned issues with dirty bathrooms.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Ice Cream
Many customers enjoyed the ice cream offerings, particularly the Blizzards, but some expressed disappointment in portion sizes.
KR
Karen Rambo-Hernandez
Oct 18, 2025
5.0
The Oreo x Reece’s blizzard is my new favorite thing from Dairy Queen. 🍦
JM
Jaxon Marcavage
Oct 17, 2025
5.0
Extremely clean bathrooms, comparable to bucees and nice helpful staff
DC
Donna Clary
Oct 12, 2025
1.0
Tried to walk in and get ice cream at 10:57 and they already locked the doors! Closing time says 11:00 pm
AG
ADARSH SURESH GOPALAN
Sep 23, 2025
1.0
I ordered a sandwich meal with vanilla shake also an onion rings. The vanilla shake has a bug on top of it, while I noticed it I went to the counter and explained about the food quality standards. But the person who is a black old guy who didn't even apologize me for that inconvenience happened by them and he gave a replacement for it. I suggest the restaurant manager to maintain some quality standards in your food preparation center. I have attached the pic.
Note: this is not intentionally made situation, as a proof of that I opened all the boxes which I ordered on the table which is in front of the counter.
BO
Brandy Oder
Sep 16, 2025
5.0
I came in the late hours in 09/14 and a young man named Ethan was so accommodating he was working the grill but came out to ask me about my preferences and it was really some of the best customer service I’ve seen in ages! I told his manager but I threw away my receipt so I couldn’t do the survey, but felt he deserved the recognition! Good job Ethan your appreciated