Chipotle Mexican Grill

2.7
298 reviews
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About

Mexican Restaurant
Chipotle Wellborn is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1437 Wellborn Road, College Station, TX
77840, United States

Hours

Reviews

2.7
298 reviews
5 stars
101
4 stars
19
3 stars
13
2 stars
25
1 star
140

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with stale chips, cold food, and poor portion sizes, leading to dissatisfaction with the overall food quality.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times, contributing to a frustrating dining experience.

Cleanliness

Several customers noted that the restaurant was often dirty, with unkempt dining areas and inadequate food handling practices.

Inconsistent Portions

Customers frequently mentioned receiving small portions, especially for proteins, and inconsistency in the amount of food provided.

Management Concerns

There were complaints about management's lack of oversight, leading to frequent shortages of menu items and overall poor operational efficiency.
  • MC
    Madison Crick
    Nov 17, 2025
    1.0
    When I told the server at this Chipotle location that I am severely allergic to gluten (celiac disease), she made a face at me like she was disgusted with me. The other employee who was working at the time started laughing, and I could tell he was making fun of her for having to deal with me. Extremely rude, and I was very wary of eating my meal, since I couldn’t be sure the risk of cross contamination was reduced after that reaction.
  • JT
    Jennifer Talley
    Nov 17, 2025
    1.0
    I was going through the line to get two to go bowls and there were a lot of people working on the line but it wasn’t that busy. One of the guys misheard me and the other made a snarky rude response about what I asked for and I corrected him kindly and apologized for the confusion and he rolled his eyes at me and said “yea okay”. Then the him and the girl next to him were asking for me to make both orders at once and were confused. The girl packaged it too early while I was still getting stuff for the bowl and when I apologized and said “oh I’m sorry I also wanted lettuce for that one” SHE ALSO ROLLED HER EYES AT ME. The woman checking me out was older and seemed like a manager so I mentioned that the people on the line were being a little rude and disrespectful and she said “yea that sucks”. Oh that’s so helpful! For context I’m also pregnant right now and and this was just something quick to grab dinner because I haven’t been able to cook much lately. I only got it out of convenience and the staff was just extremely rude.
  • SP
    Sai Patibandla
    Nov 13, 2025
    1.0
    Messed up my mobile order
  • JJ
    Johanna Jacob
    Nov 3, 2025
    1.0
    The last three times I’ve gotten chips from them they have been STALE. The portion sizes are ripoff especially if you want to get steak. All they’ll give you is half a spoon full and call it a day. Not worth the money. Go to a different location if you can.
  • LG
    Laurie Griggs
    Oct 27, 2025
    1.0
    I typically go to the Chipotle on University and Highway 6 which is fantastic, but this corporate owned store is lacking big time. Chips were stale. Chicken had little flavor and I couldn’t order the regular size quesadilla, only online.?. when I tried to order online. It kept pushing the pick up time 15 minutes later. Finally just ordered The kid size and three employees were having a discussion and I think forgot that it was on the press.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Wellborn offer?

Chipotle Wellborn offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours for Chipotle Mexican Grill on Wellborn Road?

Chipotle Wellborn is open daily from 10:45 AM to 11:00 PM.