Service Speed
Customers frequently reported long wait times for their orders, often exceeding 20 minutes, with some experiencing delays of up to 45 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served, leading to customer frustration.
Cleanliness
Several customers noted unsanitary conditions, including bugs and dirty facilities, raising concerns about hygiene.
Staff Attitude
Feedback on staff behavior was mixed; while some customers praised individual employees for their friendliness, others reported rudeness and unprofessionalism.
Food Quality
The quality of food received varied, with some customers enjoying their meals while others complained about cold, overcooked, or incorrect items.