Service Speed
Many customers reported long wait times for their orders, with some experiencing delays of over 30 minutes.
Food Quality
There were numerous complaints about the food being cold, greasy, or not meeting expectations, with some items described as stale or poorly prepared.
Customer Service
While some reviews praised the friendly staff, others highlighted poor management and rude service, leading to inconsistent customer experiences.
Order Accuracy
Several customers noted issues with incorrect orders and missing items, indicating a lack of attention to detail.
Facility Condition
The location was described as run down, with broken equipment and maintenance issues affecting the overall experience.