Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor customer service, including long wait times, rude staff, and incorrect orders.
Cleanliness
Numerous reviews highlighted unsanitary conditions, with dirty tables, floors, and food preparation areas.
Food Quality
Customers frequently complained about cold, stale, or incorrect food orders, leading to dissatisfaction.
Operational Issues
Several reviews mentioned operational inefficiencies, such as long drive-thru wait times and unavailability of menu items.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service at times, indicating that experiences can vary.
HS
Honest handyman services
4 days ago
5.0
Great staff the day I went.
JR
Joshua R.
Feb 11, 2026
1.0
Their staff pays 0 attention to the orders taken.
AU
Alfredouloa_20@gmail.com Ulloa
Jan 25, 2026
2.0
Todo bien con los productos
Que venden
La atención al cliente es la mala calidad cuesta mucho que te atiendan en caja se enfocan más con las personas del servicio rápido?
UR
Ury Ramirez
Jan 12, 2026
1.0
El mal olor se siente hasta la ventanilla, sin mencionar q se tardan una eternidsd para atenderte.