McDonald's

3.2
1551 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1028 Dixie Dr, Clute, TX
77531, United States

Hours

Reviews

3.2
1,551 reviews
5 stars
466
4 stars
279
3 stars
286
2 stars
165
1 star
355

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and unprofessional service, with long wait times and rude staff being common complaints.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Customers frequently mentioned receiving cold, stale, or improperly cooked food, leading to dissatisfaction.

Cleanliness

Several reviews noted unsanitary conditions, including dirty dining areas and issues with food hygiene.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for excellent service and noted positive experiences during their visits.
  • AM
    A M
    Nov 17, 2025
    1.0
    I came to this McDonald’s and ordered a happy meal for my grandbaby. It was far from happy. Nuggets were cold, hard , and dried out, with the fries too. I haven’t been to this place in years. I can see why. I definitely won’t return.
  • VM
    Victoria Martinez
    Nov 14, 2025
    1.0
    It sucks when you pay for food, and don't even receive it. Myself including one other have been trying to call since getting home (we can't leave again) and them not even answer. Why am I paying for food I'm not even getting.
  • LL
    Latasha Larry
    Nov 8, 2025
    5.0
    The hospitality is Great 👍. And the staff is really nice ☺️ I will most definitely refer someone to this McDonald's.
  • JJ
    Jesse
    Nov 8, 2025
    1.0
    This has to be the filthiest McDonald's I've been inside. While my kids played in the play area. My wife and I felt like we couldn't sit anywhere due to floors and tables and seats were so dirty and trash everywhere as well. They have like 30 people in the kitchen but no one cleaning lobby. Drink station was dirty as well. No lids and no straws.
  • MS
    Michelle Sanchez
    Oct 29, 2025
    1.0
    HORRIBLE customer service I placed a 13 tote cookie order they said it’d take 2 mins so I waited by the last window nobody came for 7 mins so I called the number and they said nobody started making my order and that it will be another 5 mins. Mind you I ordered ice cream as well and it melted already !

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1028 Dixie Dr, Clute, TX?

McDonald's at 1028 Dixie Dr, Clute, TX is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, this McDonald's offers drive-thru service and it operates 24/7 every day.