Whataburger

4.1
3018 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
806 U.S. 59 North Bypass, Cleveland, TX
77327, United States

Hours

Reviews

4.1
2,981 reviews
5 stars
1,709
4 stars
610
3 stars
277
2 stars
115
1 star
270

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Customer Service

Feedback highlighted a mix of friendly and rude service, with several complaints about unprofessional behavior from staff.

Food Quality

While some customers praised the food as fresh and tasty, others experienced cold or poorly prepared meals.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported dirty restrooms and tables.

Wait Times

Customers expressed frustration with long wait times for food, both in-store and for mobile orders.
  • JB
    Joel Baker
    Nov 11, 2025
    3.0
    Dry hamburger. Buns dry. Fries cold.
  • LM
    Leon McCloney Music
    Oct 19, 2025
    1.0
    This location has never gotten my order correct and they do not take accountability for their mistake and management staff is extremely unprofessional especially Kelly she needs to be fired immediately and i would love for a corporate representative to contact me so I can file a formal complaint since I was denied the contact information to the corporate office and district manager to report her I’ve never experienced anything like that experience and I need to speak with upper management since going to the location to request the manager doesn’t yield any results that’s why I had to come to the internet in hopes that somebody in the company corporate office could please contact me or reply to this review with some information so I can formally file a complaint against Kelly for her inexcusable unprofessionalsm . It’s genuinely never my goal to attempt to have anyone fired but she clearly doesn’t wanna work and I highly doubt whataburger went to her house and knocked on her door to recruit her for that position and clearly she applied for that position so if she didn’t wanna work she should not be there because no customer does to experience such inexcusable levels of disrespect from an employee at a business that they’re patronizing. Never leave their establishment without checking your order because they’ve gotten it incorrectly so consistently that I believe it’s a deeper issue and I’d like to be contacted by someone from management that I can discuss this matter with so we can find a resolution to this huge problem
  • MC
    Michael Clark
    Oct 13, 2025
    5.0
    This amazing. The other king buffet in San Antonio can't compete with this one
  • KD
    Kevin Mc Donald
    Oct 10, 2025
    4.0
    My # 1 was not up to their normal standards this evening. Then to top it off a young lady swept under and around my table as I was trying to eat. Nothing like a little dust with my burger.
  • MM
    Mary Moore
    Oct 5, 2025
    1.0
    Very disappointed. We waited in line for 20 minutes to get cold food, and my order was wrong. I work retail and we can not afford to eat out often. Nearly $30 for two inedible meals. And since the lines apparently haven't moved for twenty minutes after, so returning it or getting my order corrected isn't even an option. Wait time, food quality, order accuracy, pricing. They all matter. It won't let me give 0 stars. Just very disappointed I spent even 1$ on this food.

Frequently Asked Questions About Whataburger

Where is Whataburger located in Cleveland, TX?

Whataburger is located at 806 U.S. 59 North Bypass, Cleveland, TX 77327.

What are the operating hours of Whataburger in Cleveland, TX?

Whataburger is open 24 hours a day, seven days a week in Cleveland, TX.