Whataburger

4.1
3048 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
806 U.S. 59 North Bypass, Cleveland, TX
77327, United States

Hours

Reviews

4.1
3,011 reviews
5 stars
1,727
4 stars
616
3 stars
278
2 stars
116
1 star
274

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders and lack of accountability from staff.

Customer Service

Feedback on customer service was mixed, with some praising friendly staff while others noted rudeness and unprofessional behavior.

Food Quality

Several reviews highlighted inconsistent food quality, with complaints about cold food and poorly prepared items.

Cleanliness

Some customers mentioned cleanliness issues in the restaurant, particularly in restrooms and dining areas.

Speed of Service

While some praised fast service, others experienced long wait times and delays, especially with mobile orders.
  • OR
    Ophelia Ruben
    3 days ago
    1.0
    Never get my simple order right. They make up there on rules for charging you. I grew up with whataburger. But every one there are very rude especially the managers. I am done
  • JR
    JR RUIZ
    5 days ago
    1.0
    Ordered the #2. The burger was not what a Whataburger should have been. Bad taste old lettuce and just bad over all. I sure needed to ask for my money back,
  • JC
    Jesus Carrion
    Dec 29, 2025
    2.0
    Food was misidentified!!! Low number of large onion rings!!! Was supposed to be two double meat and cheese burgers. Both were single patties. I went and got my refund.
  • AR
    Anthony richardson
    Dec 8, 2025
    1.0
    Called and asked to see if they were hiring first off just the impression that I get on the phone is seems like there must be a lot of women only hiring and number two very rude for the manager to get on the phone. You would think they would be happily in and in very acknowledgment through the phone. She sounded very tired and depressed to be honest. That being said she was the manager I was from my impression. It looks like they need help because as stated on many numerous reviews, they failed to get our AutoCorrect and almost 100 of others and it seems like there’s nothing being done about that, but not only as you can tell one of the workers posted on their own store location while on the clock, which clearly says there has to be some type of contamination because policy says that you don’t supposed to be actively on the grill and actively on the phone so that just shows you that there must be a lot of leeway there this facility should be looked at for not only cleanliness but gender profiling a person should be able to call and ask if they’re hiring, and for some reason, they’re never hiring in the moment, but there’s a women that are constantly getting hired
  • DB
    Donald Bethuy
    Dec 6, 2025
    1.0
    The food was okay. I ordered for five people—very plain order, nothing special, everything as listed on the menu. I only asked for one of the burgers to be made normally but add cheese, but they mixed up two of our burgers with another customer’s order. Accidents happen, whatever. However, I ended up having to tell five different employees what needed to be done to fix the order. Then they got busy with multiple DoorDash orders, and after about 20 minutes, someone asked again what I was waiting for. When they finally filled the order, it was still wrong. While taking my son to the bathroom, I saw an employee crouched in the corner on his phone. It seemed like there were too many people trying to act like the boss and no real leader in charge. This place has potential, but they need a true leader—or at least one main person taking charge.

Frequently Asked Questions About Whataburger

Where is Whataburger located in Cleveland, TX?

Whataburger is located at 806 U.S. 59 North Bypass, Cleveland, TX 77327.

What are the operating hours of Whataburger in Cleveland, TX?

Whataburger is open 24 hours a day, seven days a week in Cleveland, TX.