Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Cleveland Subway® Restaurant at 1709 East Houston Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.4
202 reviews
5 stars
81
4 stars
36
3 stars
21
2 stars
14
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Multiple reviews highlighted poor customer service, with reports of rude employees and long wait times.
Food Quality
While some customers enjoyed the sandwiches, others complained about stale ingredients and incorrect orders.
Cleanliness
Feedback varied, with some noting a clean environment while others reported dirty conditions and poorly maintained food areas.
Availability of Items
Many customers expressed frustration over the store frequently being out of key ingredients and items.
Staffing Issues
Several reviews mentioned inadequate staffing, leading to slow service and overwhelmed employees.
- CMCheyenne MayAug 26, 20251.0Food was fine. I am complaining about the older lady that works at this store. She was extremely rude to us, her co-workers and other customers. She kept leaving her work station and yelling across the store at what I assume was her family and ignoring the customers in front of her in the meantime. When we asked for her name, the other employee refused to tell us and the older woman was not wearing her name tag. Overall a very unpleasant experience for us and other people in the store at the time.
- KAKarina AlvarengaJul 28, 20254.0Over all I think this is a good subway. It smelled clean and was a clean environment (not immaculate) but still clean. The customer service was nice very chill guy and was patient he made sure my order was to my liking even double checking to make sure I didn’t forget anything in my order but I think there’s room for some improvement The veggies looked like they could be a bit fresher none of them had those plastic covers to keep them extra fresh . I recommend coming into the store to place your order for the best results My sandwich was tasty I will be coming back to this subway
- SLSamantha LucioMar 20, 20241.0I ordered my sandwich and when it was time to pickup I went into the store and waited for 20 minutes waiting for them to get my sandwich ready it was never brought out I tried calling the store asking for a refund but they never answered I was disappointed. I saw the lady working there get mad at her coworker for not doing something right and she hit him first and last time I will be ordering there very bad service if I could give no stars I would
- PHPetey HernandezMar 19, 20235.0Ms.Angie did a great job making my sandwich just like how I placed it online the first time with complicated instructions!!Would also like to appreciate the staff on duty for always making sure I’m leaving always with a smile! Great job guys.
- SBStephen BocockMar 7, 20235.0Great sandwiches & great prices
Frequently Asked Questions About Subway
Where is Subway located in Cleveland, TX?
Subway is located at 1709 East Houston Street in the Eastwood Shopping Center, Liberty area of Cleveland, TX 77327.
What are the Subway's hours of operation?
Subway is open daily from 8:00 AM to 10:00 PM, except on Sundays when it is open from 9:00 AM to 9:00 PM.
Does Subway in Cleveland offer curbside or in-store pickup?
Yes, Subway offers both in-store pickup and curbside pickup for your convenience.
Can I order Subway online or through an app?
Yes, you can order quickly and easily online or through the Subway app from this location.
Does the Subway at Eastwood Shopping Center offer catering services?
Yes, this Subway location provides catering services to meet your event needs.
What meals does Subway serve at this location?
Subway serves breakfast, lunch, and dinner at its Cleveland, TX location.
Is there dine-in available at Subway in Eastwood Shopping Center?
Yes, this Subway restaurant serves dine-in customers.
What nearby stores can I visit before or after eating at Subway?
Nearby you can visit stores like Dollar Tree for discount shopping, Palais Royal for clothing and retail, and Ollie's for appliances and discounts—all conveniently close to Subway in Eastwood Shopping Center.
Are there any fitness centers close to Subway at Eastwood Shopping Center?
Yes, Snap Fitness Cleveland and Sarita’s Fit Center are nearby gyms where you can work out before or after your meal at Subway.
What restaurants are near Subway in Eastwood Shopping Center for additional dining options?
Nearby restaurants include Fish Tales, a seafood restaurant, Cleveland Donuts & Deli, and Rock'n R BBQ, which offers barbecue and fast food options.