Subway

3.8
210 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Cleveland Subway® Restaurant at 23128 Hwy 321 Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
23128 Hwy 321 Street, Cleveland, TX
77327, United States

Hours

Reviews

3.8
210 reviews
5 stars
106
4 stars
35
3 stars
19
2 stars
13
1 star
37

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported consistent issues with incorrect orders, particularly with missing ingredients like double meat and cheese.

Customer Service

Feedback indicates a mix of experiences, with some praising friendly staff while others reported rudeness and poor service.

Cleanliness

Several reviews highlighted the cleanliness of the location, noting it as one of the cleanest Subways they have visited.

Food Quality

While some customers enjoyed the food, others complained about poorly made sandwiches and low-quality ingredients.
  • LP
    Luke Prentiss
    Dec 12, 2025
    1.0
    I have ordered from this subway for delivery 3 times and all 3 times they have messed up my order. Just this evening for my wife and I it was 45.00 for 2 sandwiches and 1 dr pepper because we get the double meat and all 3 times there has been no double meat or the double cheese. This particular subway is a total joke. My bill the 2 times before my bill was for 6 of us and over 100 both those times and those orders were wrong also. They really should consider new staff or just close shop. I won't be ordering from this one again
  • TK
    Tori King
    Oct 9, 2025
    5.0
    Michelle is AMAZING!! She has turned this location into something great!!! Thank you for your hard work, Michelle!!
  • LS
    Laury Nicole Smith
    Aug 29, 2025
    1.0
    Got absolutely sick!
  • BC
    Bruce Colligan
    Mar 20, 2022
    2.0
    They will often close before posted closing times. For a franchised location I honestly think it’s ridiculous. Showed up at 9:35pm and posted to close at 10pm and an employee is inside doors locked, closing up inside for the night, makes eye contact with me as I point to the hours of service posted outside and just ignores me.
  • KB
    Kent Bellow
    Aug 28, 2020
    1.0
    Rude and incompetent staff. It used to be good service. Will never eat here again and would advise anyone else thinking about it to stop somewhere else to eat. There are many good places close to here. Many local restaurants to support.

Frequently Asked Questions About Subway

What type of food does the Subway at 23128 Hwy 321 Street offer?

The Subway offers a variety of fresh sandwiches including Footlongs, 6” sandwiches, wraps, and salads with fresh-cut veggies and protein choices.

What are the operating hours for the Subway in Cleveland, TX?

The Subway is open Monday through Saturday from 8:00 AM to 11:00 PM, and Sunday from 9:00 AM to 10:00 PM.