McDonald's

3.7
3340 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
441 W Southline, Cleveland, TX
77327, United States

Hours

Reviews

3.7
3,340 reviews
5 stars
1,361
4 stars
729
3 stars
557
2 stars
229
1 star
464

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned issues with food quality, such as cold items, incorrect orders, and poorly prepared meals.

Cleanliness

While some customers noted clean restrooms and dining areas, others reported dirty conditions and maintenance issues.

Staff Performance

There were mixed reviews about staff performance, with some praising individual employees while others criticized overall management and training.
  • JJ
    James Jones
    1 day ago
    1.0
    Crappy place altogether. Food is horrendous. I'd rather go to a funeral before I eat that food again.
  • TC
    Teresa Cadena
    Jan 4, 2026
    4.0
    I have to go order. There and it was ready to go when I got there still hot.
  • RR
    R
    Jan 4, 2026
    1.0
    Got multiple attitudes from the window. Barbara herself one of the managers denied having sauce. I called up there and they said they had it simple lie to the face just to lazy to go get it
  • ML
    Mark LaCombe
    Dec 22, 2025
    1.0
    I ordered a 1/4 pounder deluxe in the drive thru was asked to pull up to a parking stall and wsit for my order, I did after 20 mins I finally got a order left was running late back to work. When I got to work I had the wrong order. Will not go to this Mcdonalds again
  • KW
    Kanye West
    Dec 21, 2025
    1.0
    Raw burger,forgot a quarter pounder.overall horrible experience.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's Cleveland, TX location?

McDonald's in Cleveland, TX is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery services 24/7 through their online ordering platform.