Business Details
About
Grocery Store
No store does more than your nearby H-E-B located at 100 Truly Plaza in Cleveland, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,744 reviews
5 stars
1,411
4 stars
607
3 stars
407
2 stars
151
1 star
168
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff friendliness; some customers praised helpful employees while others reported rude interactions.
Store Condition
Many customers noted the store is old and in need of renovation, with complaints about cleanliness and organization.
Product Selection
Customers expressed dissatisfaction with limited product variety and stock issues, particularly for popular items.
Checkout Experience
Checkout lines can be long, but some customers appreciated the speed and efficiency of cashiers when available.
Overall Satisfaction
While some customers love the store for its convenience and quality, others are frustrated and prefer to shop at larger locations.
- KCKlaire CraigNov 15, 20255.0I had such a great experience with H-E-B curbside today! My order was perfect, and even though my hot sauce bottle was accidentally broken during pickup, it was replaced immediately with zero hassle. I hope a Manager gives a huge shoutout to Annamarie and Del — they were absolutely amazing, super kind, and handled everything so quickly. Their customer service was above and beyond, and I really appreciate how easy they made the whole process. Thank you, H-E-B curbside team! ❤️🥰
- SSSeanNov 9, 20253.0Big potholes in parking lot remain destructive without signs or care by deteriorating food experience
- KMKathryn McLemoreNov 1, 20255.0Small store but still carries a lot of stuff.
- FCFlaka CrespoOct 18, 20251.0Smh heb In Cleveland
- MDMrs . Treasure DotsonOct 4, 20251.0My husband and I experienced poor treatment today. As soon as we approached the register, the bagger walked away. The cashier, Alex R, was extremely rude; he made us bag half of our groceries ourselves. When it was time to pay, he loudly announced our payment method, ensuring that half the store could hear him. I will never return to this store again; his behavior is unacceptable and he requires better training.
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours for H-E-B in Cleveland, TX?
H-E-B in Cleveland, TX is open daily from 6:00 AM to 11:00 PM.
What types of payment options does H-E-B Cleveland accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payments, Discover, Mastercard, Samsung Pay, and Visa.
Does H-E-B Cleveland offer delivery and pickup services?
Yes, H-E-B Cleveland offers in-store pickup, curbside pickup, and delivery.
Where is H-E-B Cleveland located?
The store is located at 100 Truly Plaza, Cleveland, TX 77327, United States.
What kinds of products can I find at H-E-B Cleveland?
You can find Food & Drinks, Home and Kitchen items, Health & Beauty products, Baby & Toys, Flowers, Outdoors & Sports, and Office & School supplies.
Does H-E-B Cleveland offer organic and prepared food options?
Yes, H-E-B Cleveland sells organic products and prepared foods.
Are there wheelchair accessible facilities at H-E-B Cleveland?
Yes, the store has wheelchair accessible entrances, parking, and public restrooms.
Which nearby places can I visit around H-E-B Cleveland for propane exchange or fuel?
Nearby, you can visit Blue Rhino Propane Exchange for propane needs and the HEB Gas Station for fueling your vehicle, conveniently located close to the store.
What financial services are available near H-E-B Cleveland?
Near H-E-B Cleveland, you will find financial services such as Coinme for currency exchange, the HEB ATM, The Exchange Network ATM, ACE Cash Express, and Advance America for payday loans and check cashing.
What dining options are available near H-E-B Cleveland?
Nearby dining includes China One Super Buffet, Hartz Chicken Buffet, SUBWAY sandwich shops, Marco's Pizza, and Trudy's Cheesecakes and Sweets bakery and restaurant, offering a variety of food choices before or after your grocery visit.