Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Cinco Ranch, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 23802 Westheimer Parkway for the ultimate SONIC experience!
Location
Hours
Reviews
3.7
476 reviews
5 stars
201
4 stars
102
3 stars
67
2 stars
39
1 star
67
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, including missing items and wrong drinks.
Service Speed
Many reviews highlighted slow service, with long wait times reported for both drive-thru and in-store orders.
Food Quality
Mixed feedback on food quality, with some customers enjoying their meals while others complained about cold or poorly prepared items.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and lack of attention.
- RSRohan S4 days ago3.0Took a long time for the food and not that great for the price but maybe that’s an issue with sonic #sonic
- LCLovie CloudfernDec 6, 20251.0I don’t know how this location stays open. I’ve gone 3 times since moving to the area & every single order is wrong or takes 20+ minutes. They get confused & overwhelmed very easily with basic orders. There’s never a lot of cars there, yet service is still slow. I will never go here again after the last fiasco. I ended up waiting 40 minutes because they kept giving me random orders & hoped I would drive away. No communication or clarity.
- JTJason TaylorDec 6, 20251.0I ordered drinks at there overpriced cost only to find out they me diet drinks. The girl at the window was not polite and someone else brought the drinks to the window. I did not notice they were diet until I got home. Pathetic service at Cinco Ranch Sonic
- NNNikkiNov 23, 20251.0Came in and ordered a super sonic breakfast burrito, which is a sausage burrito with tots, jalapeños and tomato. They forgot the SAUSAGE. A little annoying since that’s a main ingredient. They also forgot the picante sauce that typically comes with it. This isn’t the first time this location has messed up my order. Just go to Mason road.
- BMBecky MeredithOct 5, 20254.0Blast had about a tablespoon full of reeses in it. Literally. Chicken fried steak sandwich was overcooked. People were nice though.