Subway

Reviews

• ZW

  Zachary Waitcus

  Oct 12, 2025
  1.0
  This location has seriously gone down hill. Must be "D" students that work here because they put the minimum of every ingredient you ask for then when you ask for more for it to be a decent amount of the ingredient they tell you its more money. Most bare subs ive ever seen and I dont want to mention the meatball sub I turned down. Its crazy how far down subways gone. Will never be back to this location. I'd rather eat jersey mikes crap sandwhich!
• OJ

  Official. Jazz

  Sep 7, 2025
  1.0
  Food was good as always but employees are horrible! 3 men just talking bad about their customers instead of taking my order. Received a phone call and completely dismissed the fact that people were walking in trying to order and took 10 minutes just to pay for my food. They have no good customer service.
• NL

  Nicole Lee

  Aug 8, 2025
  5.0
  I just got the best service at this location. I ordered 2 12 inch subs and both the employees working were super helpful and accommodating. They did not make me feel rushed nor did they seem bothered by my request! Unfortunately I did not get their names but I just wanted to acknowledge the fact that they are doing a fantastic job and it does not go unnoticed!! 8-8-25 @ 8:20pm
• BP

  Ben Piterson

  Aug 4, 2025
  2.0
  Super slow service. Location about to die
• AG

  Alisza Gonzalez

  Jun 14, 2025
  1.0
  I’ve always loved subway so when they opened a store here in cibolo i was very excited for the possibilities. typically when a store is new everyone is still in good spirits and the store is usually clean and the service is better. Not the case here. I’ve had more then several issues here at this location, i work in the restaurant industry so im pretty understanding when it comes to mistakes and even occasional attitude due to stress of the job and what not. hense why i kept coming and giving them a chance to be better because i truly believed i was just going in on the wrong days/shifts. But at this point ive had way too many issues and not one has been addressed or taken care of. I’ll go ahead and just list one of my most recent experience in this case so i dont make this too much longer then it already is. a little less then a month ago i went in just to get that 6 inch deal of the day, upon arriving i was met with a bad attitude as soon as i walk up to the line to order. “what do you want” in a rude attitude is the first words the team member spoke to me, moving on i did explain i wanted the deal of the day and he just nodded and started to make my sandwich, once finished he rung me up and it came out to closer to $13. the deal of the day is 6.99 so i asked why it had came out to so much, he had said that i didn’t chose the right sub of the day which i don’t understand because i had asked him what it was and he said it was a tuna that day so that’s why i had ordered it, i look up to see that it was a bmt. at that point i was tired and i had just got off work and didn’t want to argue so i just went with it, i then added 2 cookies for my sister and i, it brought the price up to about $16, i went ahead and handed him a $20 bill. he then put the 20 in the drawer and closed it immediately. i stood there waiting for my change and he looked at me and said “did you need something else” i then responded with “oh yes sorry my change” he then rolled his eyes and sighed and opened the drawer and handed me the $3 he owed me but not any of the change i was owed as well. i had wanted the change back so that i could tip but ended up leaving upset because of the experience i had. i understand it was only $3 and some change but the amount wasn’t the issue the issue i had was him not even offering it and just assuming he would keep it? i wonder how often he does that and gets away with it, it’s definitely unfair to the other employees who have to share tips with him and he’s getting extra by sliding it in the cashiers drawer and probably taking it at the end of the night. i just felt that wasn’t right and sneaky of an employee to do. i hope management sees this and takes some direction to make sure this doesn’t continue to happen. it will be my last time going to this location.

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