Business Details
About
Mexican Restaurant
Chipotle Cibolo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.0
319 reviews
5 stars
110
4 stars
27
3 stars
35
2 stars
33
1 star
114
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers complained about small portion sizes and inconsistent servings, especially with online orders.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and lack of acknowledgment from employees.
Cleanliness
Several customers noted that the dining area was dirty and not well-maintained, impacting their overall experience.
Food Quality
While some customers enjoyed the food, there were frequent mentions of undercooked items and stale chips.
Management Issues
Customers expressed concerns about poor management and staffing, leading to long wait times and inadequate service.
- DSDan Sparrow2 days ago1.0Tables were dirty not cleaned off, the countertop where they prep the food at was dirty and then the drinks areas had no tea whatsoever when I went to the house the lady in the front she just said know what it looked like he could care less won't be coming back here again
- LELily Durkee (ElementalDragonNinja)4 days ago1.0Ordered through the app for pick up and one orders was fine but the other (burrito bowl) was missing 90% of its toppings only rice and beans. Luckily we were able to get a refund and the other dish was good but I would definitely check your orders if you choose to order from this location.
- BGBryan GJan 5, 20261.0My order was incorrect. I asked to speak to a manager , instead I received a rude experience with said Manager . Zero customer service will not be back. Professionalism goes a long way. Also took over 20 minutes, just to speak to said manager .
- CAConnor AustinDec 21, 20251.0Bruh your out of all your main entrees and toppings an hour before you close??? I had to go to another chipotle to finish my bowl
- MSManuel SanchezDec 14, 20252.0Place used to be good, today it was not tended for. No napkins , trash bins overflowing , tables not clean… Staff was young and busy at times but then when had chance , no one was trying to upkeep it…
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Cibolo offer?
Chipotle Cibolo offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill in Cibolo?
Chipotle Cibolo is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Cibolo?
It is located at 872 Cibolo Valley Dr, Guadalupe, Cibolo, TX 78108, USA.
How can I place an online order for Chipotle in Cibolo?
You can order online via Chipotle's official website at https://order.chipotle.com/ or the Chipotle app available in the App Store.
Does Chipotle Mexican Grill in Cibolo have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What is the contact email for Chipotle Mexican Grill in Cibolo?
You can reach them via email at TX.4431.Cibolo@chipotle.com.
Are there other dining options near Chipotle in Cibolo?
Yes, nearby dining options include MOD Pizza, Buffalo Wild Wings, Jersey Mike's Subs, Panda Express, Chick-fil-A, Zaxby's, Smoothie King, Dutch Bros Coffee, and Andy's Frozen Custard.
What healthcare facilities are close to Chipotle Mexican Grill in Cibolo?
Nearby healthcare facilities include The Joint Chiropractic, Buffalo Valley Dental Care, Cibolo Modern Dentistry, Next Level Urgent Care, and CityVet for veterinary services.
Are there any beauty and personal care services near Chipotle in Cibolo?
Yes, Bellagio Nail Lounge, Great Clips, and Lumin Hair Studio are nearby for nail, hair, and beauty services.
Can customers find automotive and financial services near Chipotle Cibolo?
Yes, nearby automotive services include Firestone Complete Auto Care, BlueWave Express Car Wash, and Walmart Auto Care Centers. Financial services like Credit Human Buffalo Heights Financial Health Center, PenFed Credit Union, and a Wells Fargo ATM are also close by.