Chipotle Mexican Grill

3.0
319 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Cibolo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
872 Cibolo Valley Dr, Cibolo, TX
78108, United States

Hours

Reviews

3.0
319 reviews
5 stars
110
4 stars
27
3 stars
35
2 stars
33
1 star
114

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers complained about small portion sizes and inconsistent servings, especially with online orders.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and lack of acknowledgment from employees.

Cleanliness

Several customers noted that the dining area was dirty and not well-maintained, impacting their overall experience.

Food Quality

While some customers enjoyed the food, there were frequent mentions of undercooked items and stale chips.

Management Issues

Customers expressed concerns about poor management and staffing, leading to long wait times and inadequate service.
  • DS
    Dan Sparrow
    2 days ago
    1.0
    Tables were dirty not cleaned off, the countertop where they prep the food at was dirty and then the drinks areas had no tea whatsoever when I went to the house the lady in the front she just said know what it looked like he could care less won't be coming back here again
  • LE
    Lily Durkee (ElementalDragonNinja)
    4 days ago
    1.0
    Ordered through the app for pick up and one orders was fine but the other (burrito bowl) was missing 90% of its toppings only rice and beans. Luckily we were able to get a refund and the other dish was good but I would definitely check your orders if you choose to order from this location.
  • BG
    Bryan G
    Jan 5, 2026
    1.0
    My order was incorrect. I asked to speak to a manager , instead I received a rude experience with said Manager . Zero customer service will not be back. Professionalism goes a long way. Also took over 20 minutes, just to speak to said manager .
  • CA
    Connor Austin
    Dec 21, 2025
    1.0
    Bruh your out of all your main entrees and toppings an hour before you close??? I had to go to another chipotle to finish my bowl
  • MS
    Manuel Sanchez
    Dec 14, 2025
    2.0
    Place used to be good, today it was not tended for. No napkins , trash bins overflowing , tables not clean… Staff was young and busy at times but then when had chance , no one was trying to upkeep it…

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Cibolo offer?

Chipotle Cibolo offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill in Cibolo?

Chipotle Cibolo is open daily from 10:45 AM to 10:00 PM.