Charleys Cheesesteaks

Reviews

• AA

  Andrea

  6 days ago
  1.0
  Stood there for 15 min waiting to order before the worker who had earbuds in told us that he turned everything off (as in the stoves and grills) it would have been nice if he was paying attention and not letting us wait there for 15 min while he was too busy talking on the phone with earbuds in. If you don’t like your job then why work there.
• MG

  Monty Glaze

  Feb 26, 2026
  3.0
  It's rare for me to leave negative comments about an eating establishment, but there was nothing about this place that impressed me. Slow service, cold chicken, etc. The staff was friendly!
• BH

  Brianna Holmgren

  Feb 25, 2026
  1.0
  The guy legit turned customers away because they were so behind on mobile orders. We ordered our food a good 45 mins before arriving and they said they were seriously behind. They also didn’t greet anyone politely… stood there for a good 7 mins before anyone even said anything to me. Absolutely horrible service. It is 7:45pm. On a Wednesday evening. The cook was also complaining how cooking isnt for him. He doesn’t like it. He’d rather do prep. The service was absolutely awful. I’ve never experienced this before.
• CG

  Carrie Green

  Jan 18, 2026
  1.0
  1/17/26 Went in around 8:10 and didn’t leave until after 8:30. At some point, I stopped looking at my watch. I had a DoorDash to pick up (I will decline any and all DD request to here from now on). I couldn’t understand why 3 guys were operating so disjunctly…until I realized the kid behind the counter was high as a kite. He was tall and skinny, African American with 9 inch dreads (I only use descriptors in case corporate cares as I don’t know his name. He didn’t seem to comprehend what customers were telling him, he kept telling the 2 other employees he was Chill and he told one of them the customers are staring at him using wide jazz hands. My single sandwich sat open and cold for the longest time. The other employees seemed lost. The toaster literally caught on fire. The other 2 employees yelled to him there was a fire and he literally never even looked. The ran to get an extinguisher and he still didn’t look. It was then I knew his behavior wasn’t normal in any way. He didn’t care about anything. It was bad. I apologized to new customers walking up. They were in for a very long wait.
• XD

  X D

  Jan 9, 2026
  1.0
  The mangers is the isuee! I waited for over half an hour for 2 sandwiches. I was the only one in the place when I ordered and He pushed my order back to work on a Uber eats order who wasnt even there! This manger needs to be replaced! Absolute bullshit customer service

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