Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
4.4
148 reviews
5 stars
119
4 stars
6
3 stars1
2 stars1
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many reviews highlighted poor customer service, including unhelpful staff, lack of management presence, and rude behavior.
Food Quality
Numerous customers reported issues with food quality, including burnt items, incorrect orders, and unsanitary conditions.
Staff Friendliness
Despite negative experiences, several reviews praised individual staff members for their friendliness and helpfulness.
Cleanliness
Multiple customers noted that the store was dirty and poorly maintained, with sticky tables and floors.
Service Speed
Customers frequently mentioned long wait times for food, with some experiencing delays even when the restaurant was not busy.
- XDX D3 days ago1.0The mangers is the isuee! I waited for over half an hour for 2 sandwiches. I was the only one in the place when I ordered and He pushed my order back to work on a Uber eats order who wasnt even there! This manger needs to be replaced! Absolute bullshit customer service
- JSJulie ShepherdJan 5, 20261.0One person working, and beyond surly. Never again.
- WDWilliam D.Jan 3, 20261.0Order had no cheese on it. Older female employee was overly rude when asked about it. Refused to give contact information for manager or corporate. Save your money and go anywhere else but this location!!!
- EPevelyn pelegrinDec 30, 20251.0La atención al cliente es un desastre, malas caras , mala gana y mala actitud para hacer las cosas.
- SMShanice MendezDec 18, 20251.0Staff do not greet you upon arrival at this location. I’ve noticed there is always a high turnover with new employees as well. Management is never no where to be found and the staff never works with a sense of urgency I’m so dissatisfied with this location already, cooperate needs to do something as soon as possible.
Frequently Asked Questions About Charleys Cheesesteaks
What are the general operating hours of Charleys Cheesesteaks at Walmart - Cibolo Valley Dr, TX?
Charleys Cheesesteaks is open daily from 10:00 AM to 10:00 PM.
Does Charleys Cheesesteaks offer delivery service?
No, Charleys Cheesesteaks does not offer delivery service as delivery is closed all days of the week.
Is there a drive-through option available at Charleys Cheesesteaks?
No, Charleys Cheesesteaks does not have a drive-through service; it is closed every day for drive-through.
Can I place an online order for pickup at Charleys Cheesesteaks?
No, pickup ordering is not available since pickup is closed every day.
Does Charleys Cheesesteaks provide takeout services?
No, takeout service is currently not available as it is closed all days.
What payment options does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa for payment.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 602 Cibolo Valley Dr, Cibolo, TX 78108, United States.
What nearby places can I visit before or after dining at Charleys Cheesesteaks?
Nearby places include Walmart Supercenter Cibolo - Cibolo Valley Dr, Da-vi Nails Cibolo, and SmartStyle hair salon, offering shopping and beauty services close to Charleys Cheesesteaks.
Is there a Walmart store close to Charleys Cheesesteaks if I want to shop while visiting the area?
Yes, the Walmart Supercenter Cibolo - Cibolo Valley Dr is located nearby, offering department store shopping, nursery and gardening, and mobile phone store services.
Are there other dining options near Charleys Cheesesteaks?
Yes, nearby options include Burger King for fast food, Buffalo Wild Wings for American chicken dishes, and MOD Pizza for pizza lovers.