Dairy Queen

Reviews

• ES

  Eric Schultz

  Jan 4, 2026
  2.0
  It was not busy when we went but it was still very slow and the building and bathroom was not very clean.
• AQ

  AT Q

  Jan 2, 2026
  1.0
  THE SLOWEST FAST FOOD RESTAURANT/RESTAURANT EXPERIENCE EVER!! I read the reviews before we went and decided that maybe they had turned things around since they had received so many negative reviews and always respond that they “are always listening to their customers.” The restaurant was full of patrons. They had one cook, one person working the front, and one person working the drive-through. The staff was kind, but they were obviously understaffed. I felt sorry for them. I ordered two ice creams. I then sat and observed, for 30 minutes by the way. Yes, it took 30 minutes to receive a dipped cone and a simple strawberry sundae.😳 Most of the people, if not all, were obviously irritated with how long they had been waiting. From what I heard, most people waited an hour for their food. Some left without even receiving the food they had paid for they were so frustrated. Some people left before they even ordered. I also noticed cars leaving the drive-through. I felt so sorry for an elderly couple who had been waiting an hour for their food only to find out that the DQ was out of tacos. It sounded like the restaurant was out of tacos when they ordered. Someone should have caught that before they sat there for an hour. The woman asked for a refund. Neither of the nice young people that were working the front knew how to give a refund. (This appears to be common here according to other reviews - no one at the establishment that can give a refund. That definitely works out well for the owners, doesn’t it?) So, one of them had to call someone to help them. These two kids should probably go find better jobs where they are trained better and have an appropriate number of crew members so they can work at their full potential. They were working so hard. None of this was their fault. Another lady came in during this time and went straight to the back to make sweet tea. Personally, I think being out of sweet tea was way less important than people not receiving their food/ice cream in a timely manner. Just be out of sweet tea for a while… It appears that the owners of this DQ are more concerned with making money than their restaurant running smoothly. Hire more staff and you’ll have happy customers and make more money. I can’t imagine how much money they lost because of the people walking out or leaving the drive-through. Although, there were the people that paid and left without their food. I guess that works for the owners - taking people’s money and providing nothing for it. The Childress DQ owners/managers need to do better. Don’t post the same response every time and do nothing to change: “We're sorry to hear about your experience. We appreciate your feedback and are always listening to our customers. We hope you give us another chance next time you're craving DQ food and treats.“ Why would anyone give you a second chance when you obviously don’t do anything to change? Perhaps it’s time you actually do what you’re typing in your responses and start making some changes for the better…
• DP

  Debra Polansky

  Dec 29, 2025
  1.0
  Slowest fast food I have ever eaten. Disorganized staff. Out of many items on the menu.
• CC

  C2 Couch (C2)

  Dec 22, 2025
  5.0
  Great place and great burgers
• HH

  Hannah Hawkins

  Dec 20, 2025
  5.0
  To have only 3 people working in the entire place, they did GREAT!

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