Dairy Queen

Reviews

• PH

  Paul Hancock

  4 days ago
  1.0
  We ordered 2 DQ Dudes, and order of fries and 2 Blizzards. 1 DQ Dude was supposed to have mustard and lettuce, no tomatoes. It came with tomatoes and no lettuce. The other was supposed to have mayonnaise, lettuce, tomatoes and cheese. It came with cheese. No lettuce, mayo, or tomatoes. The entire order was cold.
• T2

  Tony 2026

  Feb 21, 2026
  1.0
  6pm, doors locked, 15 min wait per vehicle at drive thru. Finally get our food, everythinv is incorrect. Can't go in to get it fixed
• SR

  Shan-Terria Rider

  Feb 21, 2026
  1.0
  RATS!!!!!!!!! RATS!!!!!!!! RATS!!!!!!! I just left there and I was standing at the register and was about to order my food and a BIG A RAT ran across me. Omg!!!! Someone at my job told me they had seen some previously as well. What got me even more was the fact that the staff started laughing like it’s funny. This place is so gross and disgusting. Do not eat here at all. If I could give no stars I definitely would have. Couldn’t eat my food was so disgusted I didn’t even get my money back I just left.
• SN

  steven nickel

  Feb 21, 2026
  3.0
  Its Dairy Queen what more do you want
• AQ

  AT Q

  Jan 2, 2026
  1.0
  THE SLOWEST FAST FOOD RESTAURANT/RESTAURANT EXPERIENCE EVER!! I read the reviews before we went and decided that maybe they had turned things around since they had received so many negative reviews and always respond that they “are always listening to their customers.” The restaurant was full of patrons. They had one cook, one person working the front, and one person working the drive-through. The staff was kind, but they were obviously understaffed. I felt sorry for them. I ordered two ice creams. I then sat and observed, for 30 minutes by the way. Yes, it took 30 minutes to receive a dipped cone and a simple strawberry sundae.😳 Most of the people, if not all, were obviously irritated with how long they had been waiting. From what I heard, most people waited an hour for their food. Some left without even receiving the food they had paid for they were so frustrated. Some people left before they even ordered. I also noticed cars leaving the drive-through. I felt so sorry for an elderly couple who had been waiting an hour for their food only to find out that the DQ was out of tacos. It sounded like the restaurant was out of tacos when they ordered. Someone should have caught that before they sat there for an hour. The woman asked for a refund. Neither of the nice young people that were working the front knew how to give a refund. (This appears to be common here according to other reviews - no one at the establishment that can give a refund. That definitely works out well for the owners, doesn’t it?) So, one of them had to call someone to help them. These two kids should probably go find better jobs where they are trained better and have an appropriate number of crew members so they can work at their full potential. They were working so hard. None of this was their fault. Another lady came in during this time and went straight to the back to make sweet tea. Personally, I think being out of sweet tea was way less important than people not receiving their food/ice cream in a timely manner. Just be out of sweet tea for a while… It appears that the owners of this DQ are more concerned with making money than their restaurant running smoothly. Hire more staff and you’ll have happy customers and make more money. I can’t imagine how much money they lost because of the people walking out or leaving the drive-through. Although, there were the people that paid and left without their food. I guess that works for the owners - taking people’s money and providing nothing for it. The Childress DQ owners/managers need to do better. Don’t post the same response every time and do nothing to change: “We're sorry to hear about your experience. We appreciate your feedback and are always listening to our customers. We hope you give us another chance next time you're craving DQ food and treats.“ Why would anyone give you a second chance when you obviously don’t do anything to change? Perhaps it’s time you actually do what you’re typing in your responses and start making some changes for the better…

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