Whataburger

3.8
2311 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
15811 EAST FWY, CHANNELVIEW, TX
77530, United States

Hours

Reviews

3.8
2,311 reviews
5 stars
1,135
4 stars
458
3 stars
257
2 stars
112
1 star
349

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor customer service, including rude staff and long wait times.

Food Quality

While many praised the food as delicious, there were consistent complaints about cold and improperly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Order Accuracy

Customers frequently experienced issues with incorrect orders and missing items.

Staff Attitude

Many reviews highlighted unprofessional behavior from staff, contributing to a negative dining experience.
  • GA
    Gabriel Alvarez
    Nov 17, 2025
    1.0
    Terrible service, I had always attended this place and everything was very good with my orders through the mobil app. But today I made my order anyway so that everything is faster and I had to wait more than 20 minutes in the curbside parking lot #3 because supposedly the person who prepares the drinks (the new frosted berry and prickly pear drinks) could not prepare them, maybe it would be the first time doing that I don’t know. And that was the reason why at the time they delivered our food was completely cold, which seems to me a great lack of respect for the customer and professionalism on the part of the restaurant. Suggestion they need more capable people to do the work I think we all deserve the best attention since it is something that is being paid for it is not given away Schedules and date 5:29 pm 11/17/2025 Order 2023900
  • BB
    Brian Bellard
    Nov 12, 2025
    1.0
    You have to keep it simple for these people. Don't order more than one meal at a time or different sizes because they will screw it. Tried to order multiple meals for coworkers and everything was mixed up.
  • TM
    Tony Milo
    Nov 12, 2025
    5.0
    Foot and service are awesome.Yes, now and then they mess up my order.But still, burgers are good and tasty
  • RA
    Rodolfo Alejandro
    Nov 8, 2025
    1.0
    Just not worth it anymore, quality, service and almost everything is different at each location and most are just poor. Had to order grilled jalapenos twice because they put a few the first time. Second order took 10 minutes to get. First set weren't even grilled, even after they asked me. Really cold bun which sucks. I'm just not going to waste money here anymore
  • CS
    C De silva
    Nov 3, 2025
    3.0
    Customer service is zero very bad also waiting time is more then 30 minutes each time I go there and I when there 3 times so far but food is amazing no complain for that part I hope you guys can improve in the future

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger in Channelview, TX?

Whataburger in Channelview, TX is open 24 hours every day of the week, from Monday through Sunday.

Does this Whataburger location offer delivery and curbside pickup?

Yes, this Whataburger location offers both delivery and curbside pickup services for customer convenience.