Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
Service quality varied significantly; some praised staff while others noted rudeness and lack of attention.
Food Quality
Several reviews mentioned unsatisfactory food quality, including cold or stale items and cleanliness concerns.
Wait Times
Customers frequently complained about long wait times for both in-store and drive-thru orders.
Cleanliness
Multiple reviews highlighted cleanliness issues, particularly with food preparation areas and dining conditions.
AB
April Bridges
1 day ago
4.0
Please always check your order!! They do mess up. But they are always very busy and get through the lines as quickly as possible.
KS
Kontessa Sterns
2 days ago
1.0
Y'all beware of this company if u ever decide to work here, and knw that HR is not there to protect u they are there to protect company. I was an employee there from may 2023 to Dec 2024 I done lived it witnessed and everything I'm just sayin beware
LL
Login Love
6 days ago
5.0
I'm happy for the app-eat! Getting a discount on a loaded breakfast sandwich is a win for me . And they're fast
MP
Michelle Pooler
6 days ago
1.0
I ordered ONE cup of coffee through the app. Nothing else! I showed up to pick it up and waited at the counter. Several employees saw me but not one acknowledged me. I had to flag someone down to get served. When I did finally get my coffee, I poured it into my own mug after I left, and the bottom was full of coffee grounds. Not happy!
DD
Doo Dan
Nov 5, 2025
1.0
Everytime I go here they mess up my order. They cannot read an order receipt to save their lives. 0 stars if I could.