Sonic Drive-In

3.1
1246 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Cedar Park, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2000 Bagdad Road for the ultimate SONIC experience!

Location

Sonic Drive-In
2000 Bagdad Road, Cedar Park, TX
78613, United States

Hours

Reviews

3.1
1,246 reviews
5 stars
357
4 stars
230
3 stars
185
2 stars
125
1 star
349

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, even with few cars present.

Order Accuracy

Many reviews highlighted consistent issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

The quality of food received was often criticized, with reports of items being cold, improperly prepared, or not matching what was ordered.

Staff Competence

Several reviews pointed to poor staff training and management, resulting in inadequate service and order handling.

Customer Service

While some staff were praised for their friendliness, many customers experienced unhelpful or dismissive service.
  • BS
    Bethany S
    Dec 23, 2025
    2.0
    Ordered a large cheesestick, corn dogs and two value double cheeseburgers. Everything was cold and hard and I was there when I ordered. Disgusting, one of the worst food experiences from a Sonic I’ve been to across several states.
  • CP
    Christopher Pickell
    Dec 1, 2025
    3.0
    Food is okay. Out of respect for all people, management should curb the "God Bless" comments made after each transaction.
  • MA
    Max Arevalo
    Oct 31, 2025
    2.0
    To begin with, I couldn't order through the app. I tried to register, but it said it wasn't possible. Then I ordered at the drive-thru, and the girl couldn't hear me well. They didn't give me my receipt, so I had to order more at the window with the girl directly, and it took forever to deliver my order.
  • AS
    Angela Steele
    Oct 25, 2025
    1.0
    Went to get food at 9:30. They didn't answer the on the screen. Drove around to drive through and still nothing. They didn't even bother to say anything.
  • BB
    Brent
    Oct 7, 2025
    1.0
    Truly incompetent staff. Ordered a few times in person as well as through Door Dash and I don’t remember one time them including a spoon for the Shakes. You can’t drink it with a straw. Half the time they include a straw, the other half of the time there is nothing, never do they include napkins. What a joke. This is a consistent issue at most Sonics in the Austin Metro area for whatever reason. Truly poor management and owners not doing their job properly.