McDonald's

3.4
1019 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2733 E Whitestone Blvd, Cedar Park, TX
78613, United States

Hours

Reviews

3.4
1,019 reviews
5 stars
373
4 stars
194
3 stars
131
2 stars
78
1 star
243

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 20 minutes for their orders, regardless of whether they were in the drive-thru or dining in.

Food Quality

Numerous reviews highlighted issues with food quality, including cold and improperly prepared items, leading to dissatisfaction among customers.

Cleanliness

The restaurant was frequently described as dirty, with complaints about filthy tables and unsanitary conditions, contributing to a negative dining experience.

Customer Service

Many customers experienced rude and unhelpful staff, with reports of poor communication and lack of attention to customer needs.

Management Issues

Several reviews pointed to poor management practices, including staff being untrained and unresponsive, leading to a chaotic and frustrating environment for customers.
  • BW
    Brian Wood
    5 days ago
    1.0
    Likely one of the worst McDonald's I've ever been to. Ignored entirely by staff, drink station filthy, fried barely warm when served. Don't waste your money.
  • MH
    Mohammed Tafazzul Hussain
    5 days ago
    1.0
    Waited for 20 minutes for my mobile order and finally went inside to check, looks like my order was ready but they forgot. Very bad service. If you are hungry and ready to wait forever you can surely try here.
  • JS
    Jakob Sharp
    Nov 14, 2025
    2.0
    I’ve been to this location maybe 10 times since I moved to this neighborhood, and they’ve messed up my order probably 7/10 of those visits. No matter if it’s breakfast or lunch, the employees just don’t pay attention whatsoever. And pray they don’t mess up your order, a 5-10 minute trip to McDonald’s will end in a 30-40 minute excursion waiting in their dirty lobby for your food to come back correctly
  • RR
    Rae Runge
    Nov 11, 2025
    1.0
    I come here alot,3-4 times a week. Today my 2 favorite food items came back. The McRib and Holiday Pie. Advertised publicly on TV and also the drive thru menu board. However, when I ordered it the girl said it starts TOMORROW!!!!! Then why is it advertised starting today!!!! False advertising. I was.looking forward to enjoying them both after a long day at work.
  • AN
    Alexandra Noschenko
    Nov 1, 2025
    1.0
    This was probably the worst experience I’ve ever had at McDonald’s. It’s supposed to be a fast-food restaurant, but there’s nothing fast about it — we waited at least 20 minutes for our order, even though we were the only customers in the dining area! During that time, orders were given out first to the drive-thru, then to delivery. It feels like regular customers don’t matter at all. When the food finally arrived, it was completely cold — fries and burgers alike. When we pointed this out, the staff completely ignored us. Such service and attitude are absolutely unacceptable. If you don’t want to waste your time and ruin your mood — avoid this McDonald’s at all costs.

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's is open daily from 5:00 AM to midnight (12:00 AM).

What are the drive-thru hours at this McDonald's?

The drive-thru is available every day from 5:00 AM to midnight (12:00 AM).