Mixed reviews on food quality; some customers enjoyed the burgers and ice cream, while others found them lacking in taste and freshness.
Service Issues
Several customers reported poor service experiences, including rude staff and incorrect orders, although some praised the friendliness of certain employees.
Cleanliness
The restaurant is generally noted for being clean, contributing positively to the dining experience.
Pricing Concerns
Customers expressed dissatisfaction with high prices and portion sizes, feeling that they do not match the quality of food.
Positive Experiences
Despite some negative feedback, many customers had positive experiences, highlighting friendly service and enjoyable food.
SA
Selin Aydıncan
Dec 25, 2025
5.0
This was hands down one of the best hamburgers I’ve ever had. Juicy, flavorful, and cooked to perfection.
ES
Ephrance Steele
Dec 21, 2025
4.0
The service was great and the dining area was clean.
TB
Trey Byers
Dec 7, 2025
1.0
I never go to this location anymore. They are skimpy on the portions. Manager is rude and looks like the cigs have finally caught up to her. Next.
JK
Julie Kurian
Dec 7, 2025
1.0
Terrible service and disrespectful management. Whenever I come here, it’s through the drive through and the staff are always unfriendly and grumpy. Today I tried to redeem my birthday reward and the manager was very rude in telling me they use a different app and even insinuated I was using an expired reward when the screen literally showed a countdown. Does not make sense that some DQs use different apps. Also doesn’t show good customer service for not just honoring it.
Ended up paying for the medium blizzard and ordered a large sundae, but gave us the size of a small sundae. Of all the DQs around Austin, choose ANY other one to avoid being disappointed.
WS
Warren S
Dec 6, 2025
2.0
Went todrive thru .
No dr pepper drink
When window was opened to get food. Smelled like old burnt, grease.