Whataburger

3.6
2394 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
211 E FM 1382, CEDAR HILL, TX
75104, United States

Hours

Reviews

3.6
2,365 reviews
5 stars
1,014
4 stars
472
3 stars
278
2 stars
165
1 star
436

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, particularly during busy hours.

Food Quality

Many reviews highlighted issues with food temperature and preparation, including cold and poorly made items.

Cleanliness

While some customers noted cleanliness in the dining area, others reported unsanitary conditions and a dirty restaurant.

Staff Performance

Feedback varied on staff performance, with some praising friendly service while others criticized lack of training and professionalism.
  • DF
    Daniel Flowers
    5 days ago
    1.0
    I went though the drive thru and was told "the lane was closed". If you can talk to me over the speaker why is the lane closed. This place always gives me a problem. Absolutely unacceptable, no customer service at all. This place needs a reorganization, and the drive thru staff need a class in respect and customer service. I wont be back.
  • JG
    Jillian Garcia
    Jan 1, 2026
    1.0
    We ordered from the drive-thru line yesterday, and they forgot parts of our order. To make things worse, I got terrible food poisoning. Intense cramps, body aches, dehydration, and sickness. I almost had to go to urgent care. I won’t be frequenting this location anymore.
  • FO
    Felisa Owens
    Dec 28, 2025
    1.0
    The service is awful. I went through the drive-through and ordered a number #1 and a spicy chicken meal. When we got to the windows we were given something totally different. I took the food back inside. They had me wait at least 20 minutes for another order to be made. I stood there. No manager acknowledged me until I asked for one. When I finally got my food, my #1 meal was cold and messy, and the buns were not browned on both sides. My order was a mess. The restaurant was nasty and the workers were mopping all around the customers. This was unsatisfactory. People were getting their orders coming and going and my order was still not ready. I finally asked how much longer it would be for my food. The manager said about 4 minutes. That still took another 10 minutes. I would not recommend this Whataburger to anyone. The food and the service are not good. Please, people, do not go to this location if you don't want to be made MAD!!
  • VW
    Veronica Wheat
    Dec 24, 2025
    1.0
    I'm the only person in here the kitchen is full of employees. So why the hell did I have to wait 12 minutes for a number 1 with cheese. Had I not asked no telling how much longer I would have waited. On top of that half way through my burger I realized it was cold and raw on the inside. I thought it was just the veggies that were cold until I took it apart after realizing something wasn't right, it had a lot of cold spots through out the burger. Never df again at this location. 😡
  • AH
    Amany Haifa
    Dec 14, 2025
    1.0
    Horrible customer service Ordered a double I got it. It was cold and dry. I even told the cook to touch her and she’s like yeah it’s cold. They make me a fresh one comes back with one knee Patty take it back. They grab one of the old meat patties put on the bottom and put the fresh one on top and customer service. Is this first time my last time I’m going to this location

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Cedar Hill?

Whataburger in Cedar Hill is open 24 hours a day, seven days a week.

Does Whataburger in Cedar Hill offer curbside pickup and delivery services?

Yes, this location offers both curbside pickup and delivery services for customer convenience.