Whataburger

3.6
2364 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
211 E FM 1382, CEDAR HILL, TX
75104, United States

Hours

Reviews

3.6
2,335 reviews
5 stars
998
4 stars
470
3 stars
276
2 stars
163
1 star
428

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and specific requests being ignored.

Staff Training

Feedback indicated a need for better staff training and management oversight, with several customers noting unprofessional behavior.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items.

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rude interactions.
  • MT
    M Trevino
    Nov 9, 2025
    5.0
    I haven't been to this specific location in YEARS. I live half a mile away, but will drive 5 miles out of my way because this place was awful and I got tired of the rudeness. Yesterday, I decided to try again. The customer service was 2nd to none. I was blown away. The nicest young ppl must all work here. ❤️ Although it took more than 30 minutes, it was a pleasant wait. The only thing I would add is that they need to add more stalls to the bathrooms. While I waited for my order, I noticed way too many ppl lined up at the doors waiting for their turn. Many were little kids.
  • DT
    David Thompson
    Nov 6, 2025
    4.0
    Did a mobile order. For some reason you cannot use the drive thru with a mobile order. Parked in the mobile order spot, and waited 15 minutes for them to bring our food out...
  • DT
    Damon Trout
    Nov 4, 2025
    1.0
    The worst experience ever. They were rude and refused to refund my money. The food was not made according to order.
  • DW
    Duel Williams
    Oct 29, 2025
    1.0
    It takes them a ridiculous amount of time to do anything order takes 5min just waiting for them to order ....20 min wait for 2 biscuits with 1 person in fornt of me ...get yalls shit together...
  • JC
    Juan Martin Roaro Cervantes
    Oct 27, 2025
    1.0
    Pésimo!!! Servicio, no me dieron ketchup y pedí mi hamburguesa con mayonesa y l pusieron solo mostaza en pocas palabras le ponen lo que se les da su gana y el tiempo en espera ni se diga , muy mala experiencia no pierdan su tiempo ahí 🤬😡😡😡 Terrible!!! Service, they didn't give me ketchup and I ordered my hamburger with mayonnaise and they put only mustard in a nutshell they put what they want and the time on hold not to mention, very bad experience don't waste your time there 🤬😡😡😡

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Cedar Hill?

Whataburger in Cedar Hill is open 24 hours a day, seven days a week.

Does Whataburger in Cedar Hill offer curbside pickup and delivery services?

Yes, this location offers both curbside pickup and delivery services for customer convenience.