Customers consistently praised the lively atmosphere, music, and decor, making it a great spot for celebrations.
Service
Service received mixed reviews; while some servers were noted as attentive and friendly, others were criticized for being slow or inattentive.
Food Quality
Food quality was a significant point of contention, with many customers finding it inconsistent, overly salty, or lacking flavor, despite some positive mentions of specific dishes.
Pricing
Many customers felt the prices were high relative to the quality of food and service, with several mentioning the automatic gratuity as a negative aspect.
Cleanliness
Several reviews pointed out cleanliness issues, particularly with sticky floors and the need for better maintenance in the dining area.
YN
Yolanda Nelms
Apr 17, 2025
5.0
We, "My Lady Group," had an amazing time. The food was excellent, the service was superb, music was soulfullly wonderful, and we loved the ambiance.
LB
lisa bridgers
Apr 6, 2025
3.0
Food lack seasonings "Favor"
Fried Fish was over cooked to crispy hard. Grits were grainy not creamy.
Mac & Cheese was also grainy like they added bread crumbs.
SH
Silvia Guadalupe Villalobos Hernandez
Mar 17, 2025
5.0
This is my new favorite spot for soul food. The oxtails were cooked to perfection, and the sides were just as delicious. The atmosphere is lively and fun, perfect for a Sunday brunch
MM
Meli Meli
Feb 6, 2025
5.0
J’No was excellent! He was cheerful, engaging and totally checked on our entire group! He made our experience memorable!
Soul Shack is open for dine-in from 5:00 PM to 10:00 PM Monday through Thursday, 5:00 PM to 8:00 PM on Friday, 7:00 PM to midnight on Saturday, and Sunday from 11:00 AM to 3:00 PM and 5:00 PM to 10:00 PM.
Does Soul Shack offer delivery and takeout services?
Yes, Soul Shack offers both in-store pickup and delivery services.
What are the delivery hours for Soul Shack?
Delivery is available Monday through Thursday from 5:15 PM to 9:30 PM, Friday from 5:15 PM to 7:30 PM, Saturday from 7:15 PM to 11:30 PM, and Sunday from 11:15 AM to 2:30 PM and from 5:15 PM to 9:30 PM.
When can I pick up my takeout order from Soul Shack?
Takeout orders can be picked up Monday through Thursday from 5:15 PM to 9:30 PM, Friday from 5:15 PM to 7:30 PM, Saturday from 7:15 PM to 11:30 PM, and Sunday from 11:15 AM to 2:30 PM and 5:15 PM to 9:30 PM.
Where is Soul Shack located?
Soul Shack is located at 305 W Farm to Market Rd 1382 #502, Cedar Hill, TX 75104, USA.
What type of cuisine does Soul Shack specialize in?
Soul Shack specializes in Soul Food and Southern US cuisine, including chicken dishes, and also offers catering services.
How can I view Soul Shack's menu or place an order online?
You can view the menu and place orders at https://soulshackdallas.com/menu.
What nearby dining options are there near Soul Shack?
Nearby dining options include Matt's Rancho Martinez, a Mexican restaurant, and Hillside Prime, an American and seafood restaurant, great choices to try before or after visiting Soul Shack.
Are there shopping stores close to Soul Shack where I can shop before or after dining?
Yes, nearby shopping options include Foot Locker, Aeropostale, Buckle, Forever 21, Hollister, and Victoria's Secret, which offer a range of clothing, footwear, and accessories.
What nearby services and recreational places can I visit around Soul Shack?
Near Soul Shack, you can visit Visionworks for eye care, Hawaii Fluid Art gallery for arts and crafts, Camp Gladiator Uptown Village gym for fitness, and Skinnbyserenityy day spa for relaxation.