Sonic Drive-In

3.4
1312 reviews
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Business Details

381 N Hwy 67, Cedar Hill, TX
75104, United States
(972) 291-7083
http://www.sonicdrivein.com/locations/us/tx/cedar-hill/381-n-hwy-67/store-3253
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Cedar Hill, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 381 N Hwy 67 for the ultimate SONIC experience!

Location

Sonic Drive-In
381 N Hwy 67, Cedar Hill, TX
75104, United States

Hours

Reviews

3.4
1,312 reviews
5 stars
477
4 stars
254
3 stars
195
2 stars
111
1 star
275

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Speed

Numerous reviews highlighted extremely long wait times, both in the drive-thru and at stalls, with some customers waiting over 40 minutes.

Food Quality

Customers frequently complained about cold, poorly prepared food, including stale fries and unsatisfactory burgers.

Customer Service

While some employees received praise for their friendliness and helpfulness, many reviews noted rude service and a lack of responsiveness.

Management Issues

Several reviews indicated a lack of effective management, with ongoing problems not being addressed, leading to a decline in overall customer satisfaction.
  • GJ
    Guillermo Jasso
    Jan 4, 2026
    3.0
    Food was to crispy on the chicken tenders and fries was to salty we can do better sonic But service was great.
  • LH
    larry hill
    Jan 3, 2026
    5.0
    Very quick even on a very busy afternoon
  • TR
    Tee Russ
    Jan 3, 2026
    5.0
    I only had a large cherry NERD slush it was GREAT
  • WS
    Willie Sublett
    Dec 27, 2025
    4.0
    Everything was good the food was good
  • KW
    Krisha “ChefWife4Life” Wilkerson
    Dec 26, 2025
    1.0
    We went out on Friday evening with my family, my husband stated Placing the order the young lady did not get any of the order. Then he pressed the button again, he asked did you get any of the order she replies" I just got here". So who ever the first person who was taking the order took her headset off In the middle of Placing our order!!!!! We tried to place it again we did not receive anything that we ordered the second time!!!!! Horrible Horrible Horrible customer service!!!!! I will be calling Corporate office !!!!!
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