Brand Certified
On The Border Mexican Grill & Cantina
3.8(651 reviews)
Certified by On The Border Mexican Grill & Cantina • Mar 01, 2026
Business Details
350 FM1382, Cedar Hill, TX
75104, United States
Certified by On The Border Mexican Grill & Cantina • Mar 01, 2026
(469) 382-9197
Certified by On The Border Mexican Grill & Cantina • Mar 01, 2026
https://www.ontheborder.com/locations/cedar-hill/
Certified by On The Border Mexican Grill & Cantina • Mar 01, 2026
About
Certified by On The Border Mexican Grill & Cantina • Mar 01, 2026
Mexican RestaurantRestaurant
Our day begins making fresh chips & salsa in-house and continues as we fire up your favorite Tex-Mex flavors. Enjoy our family-friendly fare at the restaurant, to-go, or delivered in Irving, TX.
Location
Certified by On The Border Mexican Grill & Cantina • Mar 01, 2026
Hours
Certified by On The Border Mexican Grill & Cantina • Mar 01, 2026
Reviews
3.8
651 reviews
5 stars
331
4 stars
107
3 stars
73
2 stars
51
1 star
89
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers expressed disappointment with recent changes to the food, particularly the salsa and chips, which were described as inferior to previous offerings.
Service Issues
Numerous reviews highlighted slow service, with long wait times for seating, drinks, and food, leading to a frustrating dining experience for many.
Cleanliness Concerns
Several customers reported unsanitary conditions in the restaurant, including dirty tables and bathrooms, which negatively impacted their overall experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and highlighted enjoyable food experiences.
- MWMichelle WilsonJan 15, 20263.0This new recipe change is not good at all. No more big corn tortillas chips..now small flour chips. Salsa is brown and hot in heat.. not good...portions are smaller but same price. Unless they change back...we will not return....dang..is to love the chips and salsa and queso...not any more...very disappointed.
- FCFatima CaldwellJan 10, 20261.0Everytime I place a to go order it’s wrong or the customer service is horrible. This time I ordered salsa and got green hot sauce. Like come on! This is ridiculous! I hate I even ordered from here today. I just wanted red salsa.
- AAAndrew AllenJan 4, 20263.0On The Border messed up their empanadas! I have loved OTB's greasy, cheesy beef empanadas for many years, and now they are spicy and acidic. I hope they bring back the old style beef emanadas.
- MSMichele SearsJan 4, 20265.0Absolutely! Here’s the updated review: ⭐⭐⭐⭐⭐ We had an amazing experience at OT! From the moment we sat down, our waiter Quetzali took exceptional care of us. He was friendly, attentive, and made sure everything was perfect throughout our visit. Our food came out hot, fresh, and delicious, and our drinks were never empty. Quetzali’s great attitude and outstanding service truly made the experience top-notch. We’ll definitely be back and will be asking for Quetzali again!
- RFRay FleetDec 31, 20251.0On the Border was sold 2 months ago. Now the Salsa is no longer the fresh Salsa OTB was known for, but a cooked salsa instead. They also changed the quesadillas and no longer use grilled chicken but instead a tasteless chicken cooked on a griddle! The arbitrary changes are a disappointment! This is not Pappasitos! Looks like if I want good TexMex, I’ll have to go elsewhere!
Frequently Asked Questions About On The Border Mexican Grill & Cantina
Does On The Border Mexican Grill & Cantina accept reservations?
Yes, On The Border Mexican Grill & Cantina accepts reservations.
When is happy hour available at On The Border Mexican Grill & Cantina?
Happy hour runs from 4:00 PM to 7:00 PM Monday through Wednesday and Friday, and from 4:00 PM to 10:00 PM on Thursday. The restaurant is closed for happy hour on Saturday and Sunday.
What are the regular opening hours for On The Border Mexican Grill & Cantina?
The restaurant is open from 11:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 10:00 PM on Friday and Saturday.
What types of payment does On The Border Mexican Grill & Cantina accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does On The Border offer any pickup or delivery services?
Yes, On The Border offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where is On The Border Mexican Grill & Cantina located?
It is located at 350 FM1382, Cedar Hill, TX 75104, United States.
What kind of cuisine does On The Border Mexican Grill & Cantina serve?
They serve Tex-Mex cuisine with fresh chips and salsa made in-house, suitable for family dining.
Are there any nearby Mexican restaurants to On The Border?
Yes, nearby Mexican or Tex-Mex restaurants include another On The Border location and Chili's Grill & Bar, which you might visit for similar flavors before or after dining here.
What other dining options are close to On The Border Mexican Grill & Cantina?
Nearby dining options include David's Seafood Grill for seafood, Firehouse Subs and McAlister's Deli for sandwiches, Romano's Macaroni Grill for Italian, and Raising Cane's for fast food chicken.
Are there any shopping centers or stores near On The Border Mexican Grill & Cantina?
Yes, Uptown Village Shopping Center is nearby for clothing and shopping, along with stores like Takai ByAngela boutique, Payless ShoeSource, Bath & Body Works, Ross Dress for Less, Claire's, and Pandora Jewelry.
Brand Certified Facts from On The Border Mexican Grill & Cantina
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