McDonald's

3.7
1994 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
201 FM 1382, Cedar Hill, TX
75104, United States

Hours

Reviews

3.7
1,994 reviews
5 stars
812
4 stars
434
3 stars
327
2 stars
137
1 star
284

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned receiving cold or old food, with requests for fresh items often unmet.

Cleanliness

Some customers appreciated the cleanliness of the restaurant and play areas, while others noted issues with the dining environment.

Customer Experience

Mixed feedback on customer service, with some praising friendly staff while others experienced rudeness and lack of assistance.
  • ED
    Earl Davis
    3 days ago
    5.0
    Good attentive Service 🙂 ... it was my first time visiting this Cedar Hill McDonalds on 1/07/2026 for a dine-in meal ... Friendly, Helpful, & Quick Service 🙂 Good Food, plus this location is newer & the staff there keeps it good & clean.
  • BJ
    Beezy Jenkins
    Jan 1, 2026
    5.0
    Meal deals come clutch when you're trying to eat a little bit lighter or don't have a whole lot money to really get what you want !
  • SP
    Sonya Prince
    Dec 21, 2025
    5.0
    Fresh hot food. Nice staff. Nice atmosphere
  • HH
    HoneyB22
    Dec 20, 2025
    1.0
    It's Saturday,12/20, 12:57am and I got the munchies while wrapping Christmas gifts for my family and I decided to run to the local McDonald's and take advantage of their new late night hours! Horrendous mistake! I drove through using the second lane and was bypassed by three cars that came after me, I should have left then, but my mom wanted a Big Mac. Finally my order is taken; but, I asked for fresh French fries (cooked to order) and was parked with only my drinks. At 1:08, the HF cashier comes to my window and asked me what I'd ordered. I tell her, she laughs as she apologizes and heads back inside. 1:15am, an older HF (Elsa) brings me a bag of lukewarm fries and the 2 burgers I ordered to the car. I am beyond frustrated and tell her the fries are supposed to have been cooked to order and the burgers don't feel hot. She asks for the bag back and heads in. 1.24 am, multiple cars/customers have come & gone, Elsa heads back out. She hands me the bag, fries are hot (not sure about the burgers -were they redone?) I ask if she is the manager and mention how disappointed & frustrated I am that I'd been waiting more than 25 minutes for my McDonald's "fast food" & she shrugs a little, says she is the manager, and half heartedly apologizes for the long delay as she "blames" the cashier for failing to tell her about my waiting order and my desire for hot, fresh fries. She then turns and leaves. HORRIBLE CUSTOMER SERVICE. To make matters worse, when I got home I had someone else's burger.
  • DG
    Daye Gamble
    Nov 29, 2025
    1.0
    the wait time is ridiculous. I am always being parked. The drive thru line is blocks parking spaces so if someone want to get in or out they either have to wait until the line moves or the drive thru line has to reverse. the worst part is getting out, you either have to wait on people exiting the highway and getting a red light or go down to the homezone parking lot and wait on that light to make a left. everytime i go to this mcdonalds im annoyed and sometimes they get the food wrong.

Frequently Asked Questions About McDonald's

What are the regular dining hours for this McDonald's location in Cedar Hill, TX?

The McDonald's at 201 FM 1382 is open from 5:00 AM to 11:00 PM Monday through Wednesday, 5:00 AM to 4:00 AM on Thursday, 24 hours on Friday and Saturday, and 4:00 AM to 11:00 PM on Sunday.

Does this McDonald's offer drive-thru service and what are the hours?

Yes, this McDonald's has a drive-thru open 5:00 AM to 11:00 PM Monday through Wednesday, 5:00 AM to 4:00 AM on Thursday, 24 hours Friday and Saturday, and 4:00 AM to 11:00 PM on Sunday.