Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 398 East FM 1382 in Cedar Hill is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.7
761 reviews
5 stars
320
4 stars
181
3 stars
88
2 stars
47
1 star
125
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the burgers and fries, while others found them bland, greasy, or poorly prepared.
Customer Service
Customer service experiences varied widely; some praised the friendly staff, while others reported rude or inattentive service.
Pricing
Many customers felt the prices were too high for the quality of food received, with several mentioning dissatisfaction with the value.
Cleanliness
Numerous complaints about cleanliness, including dirty dining areas and restrooms, which negatively impacted customer experiences.
- AWAshley W.3 days ago5.0Antonio and his staff had great customer service. Food was fresh and made in a timely manner. I enjoyed my lunch.
- LML MillerDec 29, 20253.0I just got burgers here. They were NOT good. Something has changed with the quality. Very dissatisfied.
- LCLaQ CoxDec 29, 20255.0Antonio has amazing customer service. He’s very personable and truly makes your day better — you leave with a smile every time. My food is always fresh, he makes sure my order is correct every time, and he always checks to see if I need anything else. It’s such a pleasure and honestly a breath of fresh air, especially since customer service is lacking in so many places. If he weren’t there, I’d go to another Five Guys since this location isn’t the closest to me. His customer service alone makes it worth the extra drive.
- BLBelt LineDec 28, 20251.0With the prices in this economy, just be mindful of spending your hard earned money here. The food quality is just ok, and the customer service isn’t good either.
- MFMarcus FontenotDec 21, 20251.0This place is not worth coming to and I’m very upset that I been wasting my money buying five guys food and these burgers and fries are nasty and have no flavor or seasoning and I will never return and I will never buy food from this place and they expensive for no reason and charge $17 for one small burger and normal fries and I’m done with this place and y’all need to learn how to put flavor in to y’all burgers.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 398 East FM 1382 in Cedar Hill accept reservations?
No, Five Guys at this location does not accept reservations.
What are the opening hours for Five Guys Cedar Hill?
Five Guys Cedar Hill is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and pickup services at this Cedar Hill location?
Yes, this Five Guys location offers in-store pickup and delivery services.
How can I customize my order at Five Guys Cedar Hill?
You can customize your burger with more than 250,000 combinations and choose from over 1,000 milkshake options, all freshly prepared.
What types of payment does Five Guys Cedar Hill accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does Five Guys Cedar Hill offer gluten-free or vegetarian options?
Five Guys offers sandwiches without buns for gluten-sensitive customers, but as there's a risk of cross-contamination, please check their allergen chart. The veggie sandwich is customizable with a mix of peppers, onions, and mushrooms, but it’s not a veggie patty.
Is the Five Guys Cedar Hill restaurant family friendly and accessible?
Yes, the restaurant welcomes children and features wheelchair accessible entrances and restrooms, along with high chairs.
What nearby restaurants can I visit before or after dining at Five Guys Cedar Hill?
Nearby you can visit Chipotle Mexican Grill for Tex-Mex cuisine, Wendy's for more fast food burger options, Marble Slab Creamery for ice cream treats, or Chick-fil-A for chicken specialties.
What shopping options are close to Five Guys Cedar Hill?
You can visit Plaza At Cedar Hill shopping center, DSW Designer Shoe Warehouse, Bath & Body Works, HomeGoods, Takai ByAngela boutique, and Sprouts Farmers Market nearby for a variety of shopping experiences.
Are there health and wellness services near Five Guys Cedar Hill?
Yes, nearby health services include Cedar Hill Modern Dentistry and Orthodontics, Master Eye Associates, ATI Physical Therapy, and HOTWORX gym and yoga studio.