Five Guys

3.7
753 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 398 East FM 1382 in Cedar Hill is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
398 East FM 1382, Cedar Hill, TX
75104, United States

Hours

Reviews

3.7
753 reviews
5 stars
316
4 stars
181
3 stars
87
2 stars
47
1 star
122

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers praised the burgers and fries, but many reported issues with cold or soggy fries and inconsistent burger quality.

Customer Service

While some reviews highlighted friendly and attentive staff, others noted poor service, including long wait times and rude behavior from employees.

Cleanliness

Multiple reviews mentioned cleanliness issues, including dirty dining areas and restrooms, which negatively impacted the dining experience.

Pricing

Many customers felt the prices were too high for the quality of food received, with several expressing dissatisfaction over the value.

Atmosphere

The atmosphere received mixed reviews, with some enjoying the vibe while others reported discomfort and noise issues.
  • EH
    Emily Huerta
    1 day ago
    1.0
    I love five guys but I was so disappointed this visit I got a little burger & Cajun fry. The burger bun was all wet so every bite was wet bread & meat very disappointing🤢 The french frys is what I love the most their known for giving so much extra french frys in the bag & cup I didn't have any French frys in the bag just in the cup which was a disappointment because that's my favorite part! I ended up throwing my burger away so sad because I really wanted five guys today 😭
  • RN
    Ronald Norman
    3 days ago
    2.0
    I will never pay $8 for a naked skinny hotdog ever again.
  • SD
    Samantha Deppe
    Oct 26, 2025
    4.0
    So, my husband and I have been eating here for a long time and every time we have gone in or have gotten Takeout. So, tonight went and got some burgers and fries the burger was really good but let me tell you I don't think I will ever order there fries again, there were cold every time we have dined in or take out fries are always cold and nasty.
  • NP
    Nathaly Price
    Oct 25, 2025
    5.0
    It was my first time here and it is better than stake and shake. Super delicious the food. However the floor was very slippery for some reason. I am not sure if is always like that but I almost fall. Other than that great customer service and delicious food!
  • ZA
    Zahra Abdul-Latif
    Oct 23, 2025
    5.0
    After the type of day I had, all I wanted was a little cheeseburger fresh from the grill. I wasn’t prepared to be treated with such beautiful service. The manager (Antonio R.) greeted me as if we were related, he had such an inviting smile warming attitude and took care of my order with patience. If you’re looking for kind service, a nice atmosphere and wonderful food. Look no further! This location is amazing.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.