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Five Guys

3.7
(768 reviews)

Business Details

398 East FM 1382, Cedar Hill, TX
75104, United States
(972) 637-1000
https://restaurants.fiveguys.com/398-east-fm-1382

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 398 East FM 1382 in Cedar Hill is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
398 East FM 1382, Cedar Hill, TX
75104, United States

Hours

Reviews

3.7
768 reviews
5 stars
323
4 stars
182
3 stars
90
2 stars
47
1 star
126

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers expressed dissatisfaction with the quality of the burgers and fries, noting issues such as blandness, sogginess, and incorrect orders.

Customer Service

While some reviews praised the friendly and helpful staff, others reported poor service, including incorrect orders and rude behavior from employees.

Pricing

Numerous customers felt that the prices were too high for the quality of food received, with many stating they would not return due to the cost.

Cleanliness

Several reviews highlighted cleanliness issues in the dining area and restrooms, contributing to a negative dining experience.
  • DS
    Dante Smith
    Feb 9, 2026
    2.0
    Spent $34.00 for two meals that I ended up basically throwing out! The burger was disgusting. Hell, the cheese wasn't melted all the way. The nerve of charging that much money!😒 5 guys aren't what the used to be. The prices went up, food got disgusting. I will say the fries were good, that's about it. 😒
  • EM
    Erika Martinez
    Jan 23, 2026
    3.0
    I ordered a hamburger and my fries were salty, very salty.
  • DO
    D'shae Official
    Jan 22, 2026
    5.0
    Antonio was so helpful and pleasant.He made the entire experience enjoyable l. Food was hot and fresh and i swear he’s adding a little love in those shakes.
  • CJ
    CuJo Jones
    Jan 17, 2026
    5.0
    Man! Five Guys is what I've been missing! Old school, all beef, REAL burgers! The Cajun seasoned fries were awesome! Washed it down with a strawberry shake. It was delicious also. Two thumbs up
  • SL
    Sandra Lisboa
    Jan 11, 2026
    3.0
    Take out. Cashier didn't get order right or the guys didn't put it together right. Got home and one of burgers didn't have barbq sauce like I asked , I asked for no cheese so I guess they didn't think the patty needed any seasoning. No taste at all.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

This information is certified by Five Guys and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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