Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Location
Hours
Reviews
4.5
516 reviews
5 stars
402
4 stars
42
3 stars
24
2 stars
13
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their positive interactions and willingness to assist.
Wait Times
Numerous reviews mentioned long wait times, particularly during busy hours, leading to frustration among customers.
Order Accuracy
Several customers reported issues with incorrect orders and difficulties in customizing drinks, indicating inconsistency in service.
Atmosphere
The Cedar Hill location was frequently described as having a welcoming and energetic atmosphere, contributing to a positive customer experience.
Drink Quality
Customers generally enjoyed the variety and quality of drinks offered, with many expressing satisfaction with their choices.
- PSPedro Saldana4 days ago5.0Amazing amazing amazing, my daughter, wife order all the time. They are always friendly greet us with a smile and are always quick to take our order. Great addition to our Cedar Hill neighborhood. Thanks
- TLTailynn Le5 days ago1.0Placed my order at 9:34 for pick up, the app said it'll be ready by 9:44, got there at 9:55 and the drink wasn't ready, they haven't even started making it yet. Had to stand there to wait for them to give me a refund. What a waste of time
- SPSelena Palacios5 days ago5.0Had the pleasure of meeting Ace, the assistant manager, yesterday and the customer service was top-tier as always. This location never fails to greet me with professionalism and kindness. My coffee is always perfect, and of course, I have to mention the Dutch H2O’s!
- MAMaria AcevedoNov 15, 20254.0They are usually on point 😁. Today service was a little slower than usual. They made our drink and forgot to add the signature Caramel on the Golden Eagle Chai. I didnt realize it until I was already home. 😔
- CAClaudia AnuarioOct 26, 20251.0I’ve given this location two chances, and both visits were disappointing. The wait was long, and the staff made it unnecessarily difficult to customize my drink. Instead of politely explaining or offering to charge extra for protein milk, they almost refused to add more at all. On my first visit, I was told they could only add 2 oz of protein milk, and the employee’s attitude was rude, I left with a half-filled medium cup. On my second visit, they said 4 oz was the limit and tried to charge me an extra $7 for more protein milk I said no. I ordered two of the same drinks and still received very inconsistent amounts of coffee in each cup. I mentioned that I’ve never had an issue at the Dallas Field location, where the team is always friendly, helpful, and happy. The employee then started to complain about that location and speak negatively about their staff, which was completely unprofessional. After two bad experiences and poor customer service, I won’t be returning to this location.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the opening hours of Dutch Bros Coffee at 723 E Belt Line Rd., Cedar Hill?
Dutch Bros Coffee is open from 5:00 AM to 10:00 PM on most days, with extended hours until 11:00 PM on Fridays and Saturdays.
Does Dutch Bros Coffee offer delivery services?
Dutch Bros Coffee does not offer delivery services, but you can use curbside pickup at this location.
How can I order Dutch Bros Coffee ahead of time?
You can order ahead through the Dutch Bros app available on iOS and Android or by using the quick order links provided on their website.
Are there any sugar-free flavor options available at Dutch Bros Coffee?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
What payment methods are accepted at Dutch Bros Coffee?
Dutch Bros Coffee accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
What types of drinks are offered for kids at Dutch Bros Coffee?
Kids can enjoy Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies at Dutch Bros Coffee.
Are there any nearby places of interest around Dutch Bros Coffee at 723 E Belt Line Rd.?
Nearby places include Together Credit Union for banking needs, Exxon & Mobil gas stations for fuel and convenience, and Captain Donuts for a sweet treat after your coffee.
How can I use nearby transit or locations to access Dutch Bros Coffee?
You can visit Dutch Bros Coffee conveniently located near gas stations like Exxon and Tiger Mart, making it easy to grab coffee during your commute or errands around Cedar Hill.
What other amenities can I find near Dutch Bros Coffee?
Close to Dutch Bros Coffee, you'll find places like Glam Hair by Ariel for beauty services, Snap Clean Car Wash for vehicle cleaning, and Little Caesars Pizza for a quick meal.
How does Dutch Bros Coffee engage with and give back to the community?
Dutch Bros Coffee supports the community through annual giveback campaigns and local charity events aimed at making a positive impact one cup at a time.