Business Details
About
Mexican Restaurant
Chipotle Cedar Hill is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.2
1,547 reviews
5 stars
541
4 stars
263
3 stars
186
2 stars
146
1 star
411
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including dirty floors, tables, and food prep areas.
Customer Service
Many reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.
Food Quality
Several customers experienced issues with food quality, including spoiled meat, stale chips, and incorrect orders.
Portion Sizes
Customers frequently complained about small portion sizes and inadequate servings of meat.
Service Speed
Long wait times for both in-person and online orders were a common complaint, with many customers feeling the restaurant was understaffed.
- AAAynadis AlemayehuNov 13, 20251.0This is by far the worst location I come to all the time. The service is always so slow, no matter how many times they change faces, and workers are always so rude. Do not come here if you’re in a rush. Thank me later.
- KPkaleiyah portleyNov 1, 20251.0i just watched this lady spend 10 minutes trying to wrap a burrito which is holding up the line severely.. maybe properly train your employees before putting them on the line please
- JNJustice NathanOct 10, 20255.0Daniel was super sweet as well as the young man preparing my bowl (wish I would’ve gotten his name). Close to ending time and they still showed me so much gratitude. Best chipotle I’ve ever been to!
- SOStephanie OrtezOct 9, 20252.0This has been by far the dirtiest Chipotle I have been to. My go to restaurant is Chipotle I drive around and measure (my personal business) and I always go to Chipotle if I haven't had lunch. And this is my first time here and floors the counter by the food Al nasty and dirty. All young employees don't clean. The restroom toilet rim black you cna see it from the entrance door but not noticeable once in front of the toilet. All the tables dirty. Ended up. Eating in the car with my mom.
- AWAriel WakelandOct 7, 20253.0I used the app & ordered ahead. The staff was incredibly nice. I waited a little longer than the time quoted. That’s not an issue. As I waited & watched; the whole staff looked very stressed out. The floor wasn’t with a long line. Prep was moving. Down side is my chips were stale & all the teas needed to be restocked. The store was clean & people are doing their jobs. I do think they need a little more support.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Cedar Hill?
Chipotle Mexican Grill in Cedar Hill is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Cedar Hill?
It is located at 398 E FM 1382, across the parking lot from DSW, Home Goods, and Sprouts in Cedar Hill, TX 75104.
Does Chipotle Cedar Hill offer pickup and delivery options?
Yes, Chipotle Cedar Hill provides in-store pickup and delivery services.
How can I place an online order for Chipotle Cedar Hill?
You can order online via Chipotle's official ordering website or through their app available on the Apple App Store.
What is the email address to contact Chipotle Mexican Grill in Cedar Hill?
You can contact Chipotle Cedar Hill at tx.1889.CedarHill@chipotle.com.
Does Chipotle Cedar Hill accommodate LGBTQ customers?
Yes, Chipotle Cedar Hill welcomes LGBTQ customers.
What nearby restaurants could I visit before or after Chipotle Cedar Hill?
Nearby dining options include Five Guys, Wendy's, Chick-fil-A, Marble Slab Creamery, Smoothie King, Total Wine, and McAlister's Deli.
What shopping centers are near Chipotle Mexican Grill Cedar Hill?
The Plaza At Cedar Hill shopping center and stores like DSW Designer Shoe Warehouse, HomeGoods, Bath & Body Works, Babies"R"Us, Toys"R"Us, and Takai ByAngela are close by.
Can I find health and wellness services near Chipotle Cedar Hill?
Yes, nearby health and medical services include Cedar Hill Modern Dentistry and Orthodontics, Master Eye Associates, ATI Physical Therapy, and Benefit Cosmetics BrowBar.
What convenience services are available near Chipotle in Cedar Hill?
Convenience services nearby include the Valero gas station and convenience store, Corner Store ATM, and Western Union money transfer services.