Yall need to hire better employees i came here today 2/24 and all them lil girls in the front have a attitude and don't even greet you.. they just look at you like you're dumb
GG
Gizelle
Feb 19, 2026
1.0
Disgusting environment, horrible service, and roaches inside
I rarely leave reviews, but my experience at Charleys Cheesesteaks and Wings was so appalling that I feel obligated to warn others. Do not eat here if you value your health or your time.
First, the service was incredibly slow and rude. The staff seemed completely disinterested in being there and acted like we were inconveniencing them by ordering. We waited far too long for our food, only to have it handed to us with no napkins or utensils without asking.
When we finally got the food, it was a disaster. The cheesesteak was dry, gristly, and barely warm like it had been sitting under a heat lamp for an hour. The fries were soggy and cold, and the wings were tiny and overcooked. Completely unappetizing and not worth the money.
But the absolute worst part was the environment. The dining area was filthy; tables were sticky, floors were covered in trash, and there was a general greasy smell that lingered throughout the establishment. To top it all off, I actually saw roaches scurrying along the baseboards near the counter. It’s clear they have a pest problem and do not care about basic cleanliness. If they are that careless in the dining room, I can’t imagine what the kitchen looks like.
S
Stacie *
Jan 29, 2026
5.0
I have not had a buffalo chicken cheesesteak since I was in Germany and they had Charleys at the food court.....just as I remember. DELICIOUS!
MP
Maria Pulido
Jan 23, 2026
1.0
My husband and I walked in at 10:28 PM, and the employee said they were not taking walk-in orders, only DoorDash. This was confusing since the website shows closing time at 11:00 PM. She then claimed they were closed due to a winter storm coming on Saturday, even though today is Thursday and the store was clearly open for delivery orders. When I asked for her name, she refused to give it. Very unprofessional and disappointing experience.
AM
Aaron Martinez
Jan 10, 2026
1.0
It’s 10:10. The restaurant is open and even google maps says they close at 11 pm. We stood there for about at 3 mins and when We were ready to order when the employee was done looking at her phone said: “ we are close”
Lazy employees! I your thing is not customer service! Look for something else
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours of Charleys Cheesesteaks on Uptown Blvd?
Charleys Cheesesteaks is open every day from 8:00 AM to 11:00 PM.
Does Charleys Cheesesteaks on Uptown Blvd offer delivery services?
No, delivery services are not available as all delivery hours are closed every day.
Can I use the drive-through service at Charleys Cheesesteaks on Uptown Blvd?
No, the drive-through is closed every day and not available.
Is pickup or takeout available at Charleys Cheesesteaks?
Pickup and takeout services are currently not available since the hours for these services are closed every day.
What payment methods are accepted at Charleys Cheesesteaks on Uptown Blvd?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa credit cards.
What is the address and contact number for Charleys Cheesesteaks on Uptown Blvd?
The address is 621 Uptown Blvd, Cedar Hill, TX 75104, US. The phone number is +1 972-637-3090.
Where can I find nearby places related to key and locksmith services near Charleys Cheesesteaks?
Nearby key and locksmith services include KeyMe Locksmiths, Minute Key, and minuteKEY, all close to Charleys Cheesesteaks.
What other dining options are near Charleys Cheesesteaks at Uptown Blvd?
Nearby dining options include another Charleys Cheesesteaks and Wings location and McDonald's for a burger or fast food experience.
Are there any financial or service-related businesses nearby that visitors might find useful?
Yes, nearby services include Western Union for money transfers, Woodforest National Bank, and Jackson Hewitt Tax Service for financial needs.
Can I combine a visit to Charleys Cheesesteaks with some shopping or personal care activities nearby?
Yes, Walmart Cedar Hill stores are nearby for shopping, and services like Regal Nails salon and SmartStyle hair salon are available close by for personal care.
Brand Certified Facts from Charleys Cheesesteaks
This information is certified by Charleys Cheesesteaks and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: