Buffalo Wild Wings

3.2
1425 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
430 East Pleasant Run Road, Cedar Hill, TX
75104, United States

Hours

Reviews

3.2
1,425 reviews
5 stars
482
4 stars
244
3 stars
166
2 stars
104
1 star
429

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, lack of acknowledgment from staff, and being ignored at tables.

Food Quality

Many reviews mentioned cold or poorly prepared food, with some customers experiencing food that was not fresh or had issues with incorrect orders.

Cleanliness Concerns

Several customers noted unsanitary conditions, including dirty tables and bathrooms, as well as reports of pests in the dining area.

Staffing Problems

Customers frequently mentioned that the location was understaffed, leading to delays in service and food delivery.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and highlighted enjoyable food experiences.
  • SO
    Sir Owis
    Nov 15, 2025
    3.0
    The bartender was inattentive, chicken was under sauced despite asking for extra. I asked for water drank it and the bartender took the cup without offering more before she left for ten minutes. These smaller BW3 feel anemic. Go to Waxahachie location. Much much better.
  • RR
    Rebecca Rodriguez
    Nov 10, 2025
    1.0
    I’ve been a Costumer for BWW Years Seems like these past few Months been a Disaster. Sorry to say this. But I’ve been a customer for years. The management has not been involved in the service they provided nvr came out to see how service has been served. Mrs Amanda nvr came out to see how business was running or how the service was. Me as a banquet server for 12 years I know our customers are our priority. Mrs Amanda stayed on her phone not caring if the kitchen had the food out on time. Beside 45min late for cheese sticks. Not called for I hope our food was late like 30or 40min late even tho the venue was no more than 60 ppl. No need for the late ordereds or cold food while ya had a manager on duty.
  • AG
    Angel Gallegos
    Nov 4, 2025
    1.0
    I came thinking it was going to be a good day with my friend. There was no wait for a table, but when it was time to leave, we ended up waiting almost an hour just to get our check — and the place was practically empty. Our server never even came to check on us the whole time.
  • AM
    Alexis Munoz
    Nov 3, 2025
    1.0
    Don’t think about coming here on Monday night football, could not handle the amount of people there. Very slow service and poor management
  • DY
    Derick Yates
    Nov 2, 2025
    1.0
    Was told when walking it it's seat yourself. So we sat but a waiter or waitress never came. So we left

Frequently Asked Questions About Buffalo Wild Wings

What type of cuisine does Buffalo Wild Wings in Cedar Hill specialize in?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 different sauces and seasonings to choose from.

Where is Buffalo Wild Wings located in Cedar Hill?

It is located at 430 East Pleasant Run Road, Cedar Hill, TX 75104, United States.