Buffalo Wild Wings

Reviews

• RM

  Rex Marchant

  4 days ago
  1.0
  Get's one star because I need to give a rating. It's disappointing because I really like Buffalo Wild Wings as a restaurant chain. I've been to many BWW and this one specifically I've been going to for over a decade. I will no longer go to this location for dine in or take out. There is a serious problem that is not being resolved and while the location has declined, it's inexcusable that the service, staff, and food issues are not resolved. All of the following feedback is from the last three visits there to pick up take out over the last year. Each time there are available tables and each time while I wait for my food to be ready the staff tells people coming in to dine that the wait will be 45 min to 1 hour. Ridiculous! I typically order online and arrive when the stated estimated time is given for the food to be ready. It is never ready and I wait another 15 or more minutes. No idea why and again this is unique to this location. The food has been okay up until the visit tonight. It was awful. The order couldn't have been simpler, traditional wings, some dry rub, some sauced, and a small onion rings. The wings were tiny, over cooked...by a lot, how do you over fry when that's what most of the menu consist of. The dry rub wings were barely seasoned and almost undetectable what the seasoning was. I will not be going back to this location and if you made it this far in the review you should not either.
• KS

  Kenisha Sheffield

  4 days ago
  1.0
  We did not get any food! Ordered food and waited over 45 minutes and finally just left. Insane that 5 other tables in the area by the same waitress got their food and we stop hadn't received anything but a refill on a tea! Never again for it to our first time!
• VV

  Vanessa Valadez

  Jan 6, 2026
  5.0
  I have to admit I was a little hesitant about going for lunch here after reading the reviews. However, my kids and I decided to give it a try. Let me just say, we will be back! Cody was amazing, his customer service and attention was great. The General Manager, was awesome. I loved their attitude, they were very attentive. Thank you, your hard work does not go unnoticed! I wish people were more greatful for your service!
• HH

  HoneyB22

  Jan 3, 2026
  2.0
  1/2/26, evening, my 78yo mother asks me to stop by BBW for dinner, as I'd just gotten off my 2nd shift at work. She said she'd seen a commercial about some $19.99 food bundle and wanted to give it a try, I was hesitant as the last wing order I'd had from them had been HORRIBLE but I agreed. Upon entry, I was not greeted; even when I stood waiting at the front register where a HF manager had what sounded like a disagreement with a BF employee. Once their conversation was over, the manager told me to hold a little longer (without apology or reason) as she headed to the kitchen. Luckily, a YBF was heading towards me & offered to take my order. I was given a menu & when I asked about the "$19.99 special" my mom wanted; the employee took the time to walk me through the Pick 6 Meal for 2 with a choice of wings, burgers, or chicken sandwiches; fries or tots; 2 drinks. I figured I'd play it pretty safe with burgers. I was told it would take 20 minutes - I was surprised by the long prep time; but, went outside to wait in my car. At 20 minutes, I go back in, wait in line for customers to be seated, and I am told my order is ready except for my drinks. I wait, get my order & head home. When I open the tiny little greasy cardboard boxes, I am VERY DISAPPOINTED. The fries esp. the "seasoned" wedge fries were dry and overcooked. Then, I noted I received two Root Beers vs getting my Dr. Pepper. And finally, it appears the burgers did NOT take 20 minutes to make and had been left to just sit as the bottom buns were soaking wet, sticky, and inedible from the wet lettuce, tomatoes, & pickles that were placed on the burger (vs set to the side for a carry out). UGH!
• AN

  Alvaro Navarrete

  Dec 28, 2025
  2.0
  Terrible experience. I meet with a friend at this restaurant and as soon as going into restaurant the bar tender ask me for my drink. Not even 3 mins later she goes outside and comes in to ask me what kind of vehicle I was driving and she keeps claiming that I hit her car. Just because the way I park. Telling me all kinds of stuff and making me feel uncomfortable in the restaurant because all servers were looking at me because she was tell everyone. The dent seems to be old and the posture that the dent was there was no way I could he the vehicle when I back up. Besides the dent was in a vertical ⅛" x 2" position more like somebody hit it with a door. Scratch by backing up ar more Horizontal line. I guess she is struggling and she needed money quick. Also they should have parking lot cameras like most restaurants do. And have more professional people instead of having somebody trying to talk over you and explain them that they are not making sense. Manager did came and I had a conversation with her. She was more cooperative by listening and changing my waitress.

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