Charleys Cheesesteaks

Reviews

• HD

  Helen Dorian

  2 days ago
  1.0
  I was extremely disappointed with the service at this location. The staff at the front were incredibly rude and made the entire visit unpleasant. Rhia was unprofessional and lacked any sense of customer service, which completely ruined the experience. If you are looking for an amazing sandwich and a much better environment, do yourself a favor and make the 10-minute drive to the Charley’s inside The Parks Mall in Arlington, the Hispanic people working will make the food infront of you and will have everything fresh , and much better customer service !! . We only decided to come to this one because it seemed closer but never again !
• DD

  Debra

  5 days ago
  5.0
  Wings are the best! Try them with Buffalo. Service is warm and inviting. I will definitely come back!
• JC

  Johnboii 214 channel

  Apr 14, 2026
  1.0
  The girls that was in there at 1pm on 4/14 we're rude asked us are we ready rudely and we asked for just a minute and theu just completely walk off not saying nothing so we just left.
• KP

  kaleiyah portley

  Feb 24, 2026
  1.0
  Yall need to hire better employees i came here today 2/24 and all them lil girls in the front have a attitude and don't even greet you.. they just look at you like you're dumb
• GG

  Gizelle

  Feb 19, 2026
  1.0
  Disgusting environment, horrible service, and roaches inside I rarely leave reviews, but my experience at Charleys Cheesesteaks and Wings was so appalling that I feel obligated to warn others. Do not eat here if you value your health or your time. First, the service was incredibly slow and rude. The staff seemed completely disinterested in being there and acted like we were inconveniencing them by ordering. We waited far too long for our food, only to have it handed to us with no napkins or utensils without asking. When we finally got the food, it was a disaster. The cheesesteak was dry, gristly, and barely warm like it had been sitting under a heat lamp for an hour. The fries were soggy and cold, and the wings were tiny and overcooked. Completely unappetizing and not worth the money. But the absolute worst part was the environment. The dining area was filthy; tables were sticky, floors were covered in trash, and there was a general greasy smell that lingered throughout the establishment. To top it all off, I actually saw roaches scurrying along the baseboards near the counter. It’s clear they have a pest problem and do not care about basic cleanliness. If they are that careless in the dining room, I can’t imagine what the kitchen looks like.

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