Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times and poor service, with many experiencing delays of 15-30 minutes or more before receiving assistance.
Order Accuracy
Numerous reviews highlighted problems with incorrect orders, missing items, and overall dissatisfaction with how orders were handled.
Food Quality
Feedback on food quality was mixed; while some customers praised the taste and freshness, others complained about cold or improperly prepared food.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the restrooms and dining area, indicating a need for better cleanliness standards.
BB
Ben B
3 days ago
5.0
Stopped in at 11:30 at night, service was quick and friendly. Food was hot, fresh and delicious! Thoroughly happy with my experience.
CC
Cristofher Tobias (Cris)
Jan 4, 2026
1.0
Last night I kindly asked him to give me the correct drink that I had ordered and they refused.
TB
Trisha Berkebile
Dec 27, 2025
3.0
You have to wait for anyone to even acknowledge your waiting to order or pick up an order.
NW
Nick Wilson
Dec 22, 2025
1.0
I hate this place always messes up my order just wanted a sausage egg and cheese bagel but always get a dang egg bacon cheese McGriddle I hate y’all last straw won’t be back
JC
Joe C
Dec 13, 2025
1.0
I’ve been holding back this review for a while because I know the staff probably works really hard, but the service has been terrible since November. We wait at the register for at least 15-30 minutes before the employees even bother to help us. They just stare at the register and us, ignoring us until someone from the front says something. It’s incredibly rude. I used to be able to get my food in at least 5-10 minutes, but now it’s always at least 30 minutes, regardless of how busy it is. The service is getting worse and worse, and it makes me not want to eat after waiting so long.