McDonald's

3.6
1102 reviews
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Business Details

801 Hwy 90 W, Castroville, TX
78009, United States
(830) 538-2000
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
801 Hwy 90 W, Castroville, TX
78009, United States

Hours

Reviews

3.6
1,102 reviews
5 stars
446
4 stars
208
3 stars
172
2 stars
98
1 star
178

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, including rude interactions with staff.

Food Quality

Mixed reviews on food quality, with some customers praising freshness while others complained about cold or old food.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the bathrooms.

Management

Feedback indicated poor management practices, with reports of untrained staff and lack of organization in handling orders.

Positive Experiences

Despite the negative feedback, some customers noted friendly staff and enjoyable experiences, particularly with fresh food and good service.
  • TA
    Trevor Allen
    Dec 30, 2025
    1.0
    Fast food is one of the easiest jobs. Do better.
  • ML
    mercy larrinaga
    Dec 28, 2025
    1.0
    The employees are always arguing in the back. I ordered food on the app the other morning and when I got there they said they had none of my items… they said my money would be returned and never was. Then when I called to speak to a manager he hung up on me and never answered again.
  • DE
    Daniel Espinoza
    Dec 23, 2025
    1.0
    Showed up at 10:45 they told us they weren’t serving anyone because they close at 11:00, maybe change your times to 10:45 so people don’t drive over there thinking you’re open.
  • RR
    Rapsapcap
    Dec 21, 2025
    5.0
    Good McDonald’s experience for me food taste really fresh for McDonald’s, service is quick and atmosphere not loud. All I could ask for
  • RM
    Rebecca Mori
    Dec 17, 2025
    2.0
    The kids at the window need to to better. The boy who gave us our food was great and very nice. But the other one need some work. I told them I was missing a big Mac the kid with glasses came to the window and told me it was in the bag. I told them I got one but not the other. He went back to talk to 2 people and then came back and told me again it was in the bag. Again I said no I only have 1 and we ordered 2. Then tells me to give him both bags. So I did, and then he asked me in a way that sounded accusingly if I was missing the other burgers as well. Again, said no just the Big Mac. After having to repeat myself 4 to 5 times they finally brought me out the food I was missing. But the fact that I had to continuously repeat myself to the same kid and then him acting like I'm trying to get extra food for free was a little ridiculous.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location in Castroville, TX?

This McDonald's location is open from 6:00 AM to 8:00 PM every day of the week.

Does this McDonald's offer delivery services and what are the delivery times?

Yes, delivery is available daily from 6:00 AM to 9:59 PM.