Customer service experiences are mixed; while some staff are praised for being friendly and attentive, others are reported as rude and unwelcoming.
Food Freshness
Many customers appreciate the freshness and quality of the food, noting that it is consistently good and hot.
Cleanliness
The establishment is generally clean, but some reviews mention dirty tables and bathrooms that need attention.
Order Accuracy
There are frequent complaints about incorrect orders and items missing from orders, particularly in the drive-thru.
Atmosphere
The atmosphere is described as friendly and welcoming, but some customers noted issues with cleanliness and odors.
JP
Joseph Patek
3 days ago
5.0
this place was really cheap but it looked like a five star dining restaurant for the kingds and the queens the food is good they have more then just Ice creem also if you are lactosee in tolerant then do not get the blizzards or the fresh ice cream I loved this place
RL
Ren Lyra
Nov 13, 2025
5.0
Got the wrong drinks and the lady at the window and guy in red apron were more than happy to fix it for me and my husband! 😊 Great customer service!
JO
John Oliviero
Oct 6, 2025
5.0
My family and I eat here often. The staff are very attentive, fast, and professional. Our food orders come out quick and fresh.
WW
Wendy Martin (Wendyloo)
Oct 6, 2025
1.0
Today I was going through drive-through and trying to pick what I want and then a lady comes on and says what do you need. When someone goes through the drive-through make sure you have the courtesy to be nice and not say what do you want in a rude voice that person should get fired. They need to hire people that are smiley and very courtesy to people that go through drive-through and inside.
KM
Krystle Miller
Sep 26, 2025
5.0
This is my favorite Dairy Queen. The food is always fresh and the service here is amazing. In particular, three of the front ladies (not sure of their names) are always smiling, friendly, and welcoming.
What are the operating hours of Dairy Queen in Castroville, TX?
Dairy Queen is open daily from 10:00 AM to 10:00 PM on weekdays and Sundays, and until 11:00 PM on Fridays and Saturdays.
Where is Dairy Queen located in Castroville?
Dairy Queen is located at 1202 US Highway 90 W, Castroville, TX 78009.
What types of food does Dairy Queen in Castroville offer?
Dairy Queen is a fast food restaurant and ice cream shop offering a variety of quick meals and desserts.
How can I place an order at Dairy Queen in Castroville?
You can place an order online for pickup at Dairy Queen via their order URL: https://www.dairyqueen.com/en-us/order/pickup/n/13903/
Does Dairy Queen in Castroville have a mobile app for exclusive deals?
Yes, you can download the DQ Texas App for exclusive deals at https://dqtexas.com/mobile-app/.
What is the phone number to contact Dairy Queen in Castroville?
You can reach Dairy Queen at +1-830-931-6126.
Are there any nearby public transport options near Dairy Queen in Castroville?
Yes, the Greyhound Bus station is nearby, providing convenient transportation options for visitors to Dairy Queen.
What are some nearby dining options around Dairy Queen in Castroville?
Nearby dining options include Fernandos Restaurant (American cuisine), La Pasada Mexican Restaurant, Tony's Food Truck, and Tex-mexicecream&paletas ice cream shop.
Are there any nearby stores or shopping places close to Dairy Queen?
Yes, nearby shopping includes Jenn's Beer Wine and Spirits liquor store, Blooms and Blossoms Floral Shop and Tuxedos, Castroville Clock & Watch Shop, and Merle Norman Cosmetics in Castroville.
What nearby services can be useful to customers visiting Dairy Queen?
Nearby helpful services include Citgo gas station for refueling, Paco's Tires for tire repairs, and Coin Laundry for laundry needs.